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MeloTel Has Your Business Telephone Needs Covered

We believe that doing good business is good for business. Huh? Now, there are two ways to look at that opening sentence. 1) What a silly and redundant thing to say! Or 2) Exactly! If only more business owners thought that way. Working with business owners, our MeloTel Team knows that they are among the hardest working people in the world. Think about it. It’s not easy to start up a business, let alone work towards getting it off the…

Introducing MeloTel Residential Telephone Services

We have been hinting at it for months. But now the cat is out of the bag! MeloTel is proud to announce its brand new Residential Telephone Services. That’s right! You don’t just have to own and run a business to take advantage of MeloTel’s incredible phone services anymore. Not only will you receive more efficient, personable service with your home phone, but you’ll be saving a lot of money too! We’ve been doing our research. And, while doing so,…

3 Great Benefits Of Voice Mail In Your Email

With so many ways to communicate these days – telephones, email, social media – people are bound to have favourites. Arguably, social media sites such as Facebook and Twitter have become the most popular ways for people to share messages in 2015. But, at MeloTel, we believe that nothing beats the good old telephone. Actually, we should correct ourselves there. It’s the good “new” telephone that can’t be beat! VoIP technology has offered business owners a myriad of incredible features…

Making The Necessary Changes To Better Your Business

Spring is here! Although it doesn’t feel like it, does it? At least, in the Greater Toronto Area where MeloTel is headquartered, it seems as if winter isn’t quite ready to let go of its grasp. With temperatures in the -10 degrees Celcius area today, it appears as if spring will be making a fashionably late appearance. When will this weather change? Perhaps, we’ll just have to be patient. Especially in the business world, patience is a virtue. It’s a…

Exciting Online Changes Afoot For MeloTel

There are some changes taking place at MeloTel, and we’re pretty excited about them! Then again, when haven’t we been excited about introducing something new to our customers? The whole point, we suppose, is that change is good. And, at MeloTel, we are constantly seeking ways to change things for the better. This is why we’re so proud of our Customer Satisfaction Survey initiative. It’s all about bettering our customer service. Of course, it also adds a little excitement to…

The Importance Of Timely Customer Service

In today’s world, people are able to get their hands on what they want fast. In the past, the simple securing of important information often took a trip to the library. Today, instead of searching for that information-filled book to get answers, people are able to whip out their smart phones, type in a few letters and locate pertinent details within seconds. We really have come a long way. Technology, it can be argued, has spoiled us. As a result,…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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