Why Feedback Is So Essential In Call Centre Environments
Call centre environments are those that have large numbers of employees who are given the same tasks on a daily
Call centre environments are those that have large numbers of employees who are given the same tasks on a daily
There isn’t a call centre business owner or manager alive who doesn’t want to see his/her business constantly securing growing
In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
In today’s business world, a company’s reputation counts for a lot. Perhaps it always has. But, these days, consumers have
MeloTel is a company that is all about helping businesses better communicate with their clients. Therefore, it only makes sense
In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
As a call centre manager, your team depends on you. Your employees don’t just look to you for leadership, they
Some of us are too nice for our own good. Have you ever felt like you’ve been taken advantage of
In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
Call centre work isn’t easy. This has been a theme of many a MeloTel blog because we know just how