How To Improve The Lives Of Your Call Centre Employees
As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
No matter what type of business you run, providing customers with excellent customer service is an absolute must. Regardless of
In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
At MeloTel, we pride ourselves on being Canada’s Hosted Company. That means we’re more than just your average phone company.
All call centre business owners are very well aware of the importance of numbers. Sales numbers, the number of calls
In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order
Was there anyone in North America not watching Game 1 of the NBA Finals last night? You don’t need to
Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
On behalf of the entire MeloTel team, we’d like to wish you all a very Happy Valentine’s Day! Whether you’re
It’s important for us to highlight – once again – that a call centre phone agent’s job is not an