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The Personal Touch Matters So Much To Your Customers

At MeloTel, we pride ourselves on a number of things we believe help us to set our brand apart from our competitors. But, at the end of the day, it’s all about customer service for us. We insist on developing and growing our relationships with our clients to ensure them that they can’t find better service anywhere else. Unbeatable customer service really is about relationship building. So we add the personal touch to all of our interactions. Our clients highlight…

How The Raptors Can Help Improve Your Call Centre

Was there anyone in North America not watching Game 1 of the NBA Finals last night? You don’t need to be a basketball fan to know that the Toronto Raptors currently have the entire nation of Canada in an excited frenzy. The team has made history by a) making it to the NBA Finals for the first time in franchise history 2) hosting the first NBA Finals game ever to be played outside of the United States and 3) winning…

3 Reasons To Take Your Business On The Road

In 2019, the ways in which business owners conduct business are a lot different than they were in 1999. Advances in technology have come such a long way in such a short time. In fact, in the ten years that MeloTel has been offering North American business owners VoIP-based Commercial Phone Services, we’ve seen VoIP telephony grow by leaps and bounds. In our last blog, we highlighted some of the top benefits of conducting business on the go. And, of…

How Can VoIP Really Help To Grow My Business?

The title of today’s blog is a question the MeloTel team gets on a regular basis. Even though we’ve been offering Commercial Phone Services that make use of Voice over Internet Protocol since our company’s inception in January of 2009, there are still many North American business owners who are unaware of VoIP’s benefits. To put it simply, with VoIP, you no longer need a traditional landline in order to use the phone. An internet connection and a receiver is…

We’re Making Payment Processing Easier Than Ever!

MeloTel clients and blog readers alike are no strangers to the fact that our company prides itself on making things easy. Take, for example, the ways in which you can contact us. Naturally, we champion the use of the good old telephone (good “new” telephone, actually – it’s all about VoIP!). But we also give people the option of contacting us via the Live Chat feature on our website. In addition, our Contact page offers you a form to fill…

3 More Ways To Make 2019 Your Best Year In Business

If you know the MeloTel team, then you know we thrive on making our customers very happy people. We pride ourselves on outdoing competitors in the telecom industry with our unique brand of personalized customer service. Not to mention, as Canada’s Hosted Company, we’re committed to staying on top of all of the technologies that can help businesses function better. In 2019, we remain committed to helping our clients have their best years in business yet. Here are three ways…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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