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3 Ways To Make Your Telemarketers’ Lives Easier

If you’re an employer of telephone agents, then you know just how hard it can be to hear the word “no” every day. Needless to say, you hear that word when you monitor the phone calls of your reps. Cold callers are especially used to rejection. But that doesn’t make it easy for them to handle it. A person whose job it is to generate sales over the phone from people they’ve never met before has a very tough task…

3 Ways You Know It’s Time To Make The Switch To VoIP

In our last blog, we clearly pointed out how much saving customers money is a big part of the MeloTel way of doing things. We’ve found that our VoIP-based Commercial Phone Services (which includes our FREE Polycom Phone Program) is a great money-saver for business owners who require the work of numerous phone agents. Then again, no matter how many employees are using the phones in your office, a cloud-hosted system has tons of benefits. If you’re still using traditional…

The Importance Of Improving Your Employee Relationships

You’ve probably come across a blog or two that has encouraged you to be more open with your customers. In today’s business world, customers place a lot of weight on the types of interactions they have with the people who represent the businesses they support. In other words, customer relationships are very important. It’s not all about the products and services you offer. People can likely get them elsewhere. Customers choose you because of how you make them feel. Guess…

Is Your Website Due For A Makeover?

We’d imagine that each and every day before you go to work, you spruce yourself up in order to look and feel presentable. A shower, a brushing of the teeth, a shave – these are just a few of the regular morning routines the most of us stick to in order to keep ourselves fresh every day. Guess what? You’re not the only part of your business that requires regular maintenance! When is the last time you spruced up your…

4 Ways To Boost The Energy Levels Of Your Employees

It may be hard to believe but we’re nearly at the halfway point of 2017. (See what we did there? “May”) This is the time of year when many people begin feeling the drag of each work day. Longing for another holiday (it’s a good thing the Victoria Day long weekend is coming up, we suppose), workers tend to need a little added motivation to come into their jobs each day. Let it not be lost on you that motivating…

MeloTel Secures 5-Star Google Rating – Thanks To You!

The team, here at MeloTel, would like to take this opportunity to send a very sincere and heartfelt thank you to each and every one of our customers who have posted a review of MeloTel on Google. A few months back, we posted a blog that kindly requested MeloTel customers to take a few moments to rate MeloTel using Google. We even generated a specific LINK that takes would-be reviewers directly to the page that allows them to select star…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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