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Making The Lives Of Your Call Centre Employees Easier

Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly a gruelling one. Just ask anyone who has ever worked on the phones. Not only are these amazing individuals required to talk to hundreds of people every day, but they often have to overcome agitated responses from leads who feel like they are being disturbed. We’ve all probably been short with a telemarketer a time or two in our lives….

How Important Are Taglines And Slogans For Branding?

“Just Do It”. “I’m Lovin’ It”. “Taste The Feeling”. What do these phrases mean to you? For most people, immediate images of Nike, McDonald’s and Coca-Cola come to mind. Now, we’re not exactly endorsing any of these brands. But we are saying that these slogans have helped these super successful corporations stick in the minds of consumers worldwide. These simple three-word sentences have had huge impacts on the buying public – proving how important it is to invest in taglines…

5 Important Reasons To Start Your Company Newsletter

Each and every week, MeloTel’s Founder and CEO, John Meloche sends out a newsletter to those who have subscribed to the MeloTel emailing list. In each newsletter, John personally reflects about his mission statement for the company, reveals news about products and services and offers assistance to anyone who needs it. MeloTel’s newsletters are light, yet informative ways of keeping in regular touch with customers. We’ve found that they also do a wonderful job of keeping subscribers up to date…

Take Advantage Of Our Brand New Writing Services!

MeloTel is proud to announce that its blogging services have now been vastly extended to include a wide variety of writing services! To date, our Bloggers & Creative Writers For Hire have focused their efforts primarily on writing blogs for numerous company websites across North America. With their unique and compelling approach to blog writing, our bloggers have helped each our clients to significantly grow their online reach and increase their website traffic. What else can our team of bloggers…

What Are The Benefits Of Social Media Engagement?

Within the past decade, social media have taken over as the primary methods by which people communicate. At least, it certainly seems that way. The advent of such platforms as Facebook and Twitter allow people to quickly and easily interact with others who are clear across the globe. Social media have certainly found unique ways to connect people together. And they’ve definitely helped businesses to grow their customer bases in ways that were never before imagined. If you’re a business…

Exploring Why Customer Service Matters Most

You’re unlikely to find a business owner anywhere who doesn’t champion the use of his/her products and services. It only makes sense for a business to highlight its goods, their prices and the benefits of spending money in their direction. However, history has shown that the most successful businesses are the ones that have the most loyal of customer bases. Repeat customers – people who truly trust the brands they support – make all of the difference. How do companies…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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