01 Nov Industry News, MeloTel Features Welcome To The Unofficial Start Of The Holiday Shopping Season! November 1, 2019 By user 0 comments Welcome to November everyone! If you’re like us, you’re probably thinking “Wow, it’s that time of year already?!” But we
29 Oct Client Spotlights, Customer Service, MeloTel News We Appreciate Our Customer Testimonials October 29, 2019 By user 0 comments In today’s blog, the MeloTel team would like to take the opportunity to acknowledge and thank every one of our
16 Oct Industry News, MeloTel Features, MeloTel News Why It’s Important To Send Out Regular Newsletters October 16, 2019 By user 0 comments Once upon a time, MeloTel sent out weekly newsletters to subscribers via email. We did so because we love conversing
10 Oct Customer Service, Industry News, MeloTel Features How Running A Call Centre Can Improve Your Company’s Reputation October 10, 2019 By user 0 comments No matter what type of business you run, providing customers with excellent customer service is an absolute must. Regardless of
29 Aug Industry News, MeloTel Features Text Away! Your Company Will Thank You! August 29, 2019 By user 0 comments Let us be clear that in no way are we discouraging people from using their phones to make phone calls.
23 Aug Industry News, MeloTel News, Social Media 3 Reasons Why Your Company Should Launch An Online Contest August 23, 2019 By user 0 comments Over our past couple of blogs, we’ve excitedly been promoting our latest Facebook contest. At the same time, we’ve been
06 Aug MeloTel Features, MeloTel News MeloTel Can Be Your Call Centre’s Best Friend August 6, 2019 By user 0 comments At MeloTel, we pride ourselves on being Canada’s Hosted Company. That means we’re more than just your average phone company.
24 Jul Customer Service, Industry News, MeloTel News The Personal Touch Matters So Much To Your Customers July 24, 2019 By user 0 comments At MeloTel, we pride ourselves on a number of things we believe help us to set our brand apart from
21 Jun Customer Service, Industry News, MeloTel Features How Can Music Improve Your Customer Relationships? June 21, 2019 By user 0 comments Who doesn’t love music? For most people, life would be pretty boring without it. Music is more than just rhythmic
19 Jun Customer Service, Industry News, MeloTel Features Taking A Look At Some Call Centre Do’s And Don’ts June 19, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order