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Meeting Customer Needs With Single Number Reach

It’s the year 2016. We live in a very “get it as soon as you want it” kind of world. What we mean is that people are used to receiving information at their fingertips within seconds of wishing to receive it. Doing a quick Google search on a smartphone can bring a person to media he or she once had to go to a store or library to locate. We’ve certainly come a long way – technology wise – over…

Happy New Year From MeloTel!

Welcome to the final entry into the MeloTel Blog for the year 2015. We’d like to take this opportunity to thank each and every one of our amazing customers for their continued support and trust in our company to provide them with our services. As well, we’d like to wish everyone a very happy new year and hope that 2016 becomes your more profitable year yet! We’d be only too happy to help for that to happen. We’d like to…

Merry Christmas From MeloTel!

On behalf of the entire MeloTel team, we would like to wish you a very Merry Christmas and the happiest of holiday seasons! Our office is closed today, but we wanted to inform you that we haven’t stopped working for you. You’ll notice that our Live Chat Support option is still available on our website. If you have any questions or concerns over the course of the next five days, please don’t hesitate to pass them along using this feature….

November’s $100 Draw Will Be Streamed Live!

You might have noticed that the team, here at MeloTel, regularly comes up with inventive ways to interact with its client base. If we’re not developing creative new services to help better the lives of our customers, we’re finding other ways to put smiles on their faces. One such way is the monthly $100 cash giveaway that our company president, John Meloche implemented off the top of 2015. How do MeloTel clients earn chances to win the money? By filling…

4 Things To Look For In A Blogger

As you may know, MeloTel is encouraging its clients who haven’t yet given blogging a try, to incorporate new Blog sections on their websites. In our last blog, we pointed out a number of reasons why business owners should give our Bloggers & Creative Writers For Hire a chance to write for their sites. Again, adding content to your website via a regularly-updated blog is a great way to increase traffic to your site. But it should be noted that…

5 Rules We Follow To Make Our Customers Happy

Here’s hoping you had an excellent Thanksgiving long weekend Canada! It’s back to business for MeloTel today. And, as always, we look forward to serving you. We must admit that we have quite a lot to be thankful for this year. Our business continues to grow as we continue to help the businesses owned by our clients to do the same. We’d like to take this opportunity to thank all of our clients for their many years of support. Without…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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