The Most Reliable & Trusted
VOIP Service Provider
in Canada


The Importance Of Employee Appreciation

With March now winding down, we are getting prepared to select a new winner of our monthly $100.00 giveaway. As you may already know, MeloTel clients who have filled out our Customer Satisfaction Survey are automatically entered into our monthly draw. Having begun this initiative at the beginning of the year, this month marks our third prize giveaway. We’re excited to announce March’s winner and will be doing so very shortly! We’d like to take this opportunity to thank not…

3 Essential Elements To A Successfully-Run Call Centre

If it’s one thing we know, here at MeloTel, it’s that nothing beats the telephone in the business world of communication. Of course, the internet is arguably the planet’s most widely-used source of sending messages these days. And this is exactly why VoIP technology is so integral to today’s business world. Doing business over the internet – via your phone – is changing the ways in which business is done. And it’s helping for businesses to be more successful! In…

Introducing Michael Paz!

At MeloTel, we have often referred to the members who make up our staff as part of “The MeloTel Family”. And as our family continues to grow, we couldn’t be keeping more true to that moniker. We’d like to invite you to join us in welcoming Michael Paz as the newest member of our family! And just in case the surname of our brand new Administrative Assistant sounds familiar, there is no reason for a double take. Michael is indeed…

6 Ways To Impress On Your Job Interview

At MeloTel, we take great pride in the team that we’ve assembled. Each of our team members share a common need to make their customers their priorities. Making our clients happy goes at the top of our collective list of priorities. Of course, there are many traits that make up the ideal team member. But it always starts with an excellent first impression. We’re hoping that you might just be able to make that excellent impression on us as we’re…

5 Keys To Running A Successful Call Centre

Numerous businesses throughout Canada require the use of a telephone to conduct their day-to-day operations. Now, that may seem like a ridiculously silly sentence considering that all businesses need to use phones, don’t they? Well, of course. But some businesses function primarily by employing call centre workers to reach out and communicate with a large number of people on a daily basis. There are some key factors that help to determine the difference between a functional, productive call centre, and…

Making Twitter More Tantalizing

In our last blog, we decided to go over a few ways that we, here at MeloTel, like to make use of our Facebook page. Recognizing that social media can be used as excellent marketing tools for businesses of all kinds, we like to make sure that we keep pretty active on Facebook. The key, we mentioned, is to be social on social media. Facebook shouldn’t be used for advertisements alone. The same can be said about Twitter. As with…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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