15 Dec Industry News, MeloTel Features Revisiting The Importance Of Hold Music For Your Callers December 15, 2017 By user 0 comments There’s only ten days until Christmas! Needless to say, it’s a pretty exciting time of year. From everyone, here at
29 Nov Customer Service, MeloTel Features Discerning Between The Right And Wrong Ways To Take Someone Off Hold November 29, 2017 By user 0 comments In our last blog, we revisited the topic of placing customers on hold and unveiled some of the appropriate steps
17 Oct Industry News, MeloTel Features Is Putting People On Hold Really All That Big A Deal? October 17, 2017 By user 0 comments Companies do it every day. No matter what business you call, you’re bound to be put on hold at some
10 Apr Industry News, MeloTel Features 5 Important Steps To Properly Placing Customers On Hold April 10, 2017 By user This wouldn’t be our first blog on the concept of placing customers on hold. And the reason we’re returning to
12 Aug Customer Service, MeloTel Features 5 Reasons You Want Your Callers Listening To Custom Hold Music August 12, 2016 By user 0 comments As we highlighted once again in our last blog, MeloTel’s VoIP-based Commercial Phone Services come with a number of amazing
29 Jul MeloTel Features, MeloTel News The Importance Of Practicing Excellent Hold Time Etiquette July 29, 2016 By user 0 comments Most often, the impression that one has of a business is determined by his/her interactions with its customer service department.
18 Feb MeloTel Features 4 Reasons On-Hold Messages Are So Important February 18, 2015 By user We talk a lot about the importance of good communication, here at MeloTel. A key ingredient to any successful relationship,
19 Nov MeloTel Features 5 Ways To Use Hold Time To Your Advantage November 19, 2014 By user The holiday season is a busy one. Talk about an understatement, right? Chances are you’re already feeling the added pressure
27 Aug MeloTel Features 5 Reasons Why Hold Music Is So Important August 27, 2014 By user You call up a company. You travel through the various voice prompts in order to get to the right department.
09 Aug Customer Service, MeloTel Features Using Stellar Phone Conversations To Set Your Business Apart August 9, 2023 By user The world has become a place where using our thumbs is the go-to method of communicating messages to others. Unquestionably,