3 More Ways To Help Your Phone Agents Have Better Days
If you own and/or operate a call centre business, you know better than anyone just how hard it can be
If you own and/or operate a call centre business, you know better than anyone just how hard it can be
There’s not a business owner alive who doesn’t want to see his/her company gain the reputation of being “the best
In our last blog, we revisited the ever-important topic of feedback and reviewed some ways that call centre managers can
Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
As we often say, call centre work is hard work. This is why, if we’re being honest, most call centre
Nobody is perfect. And, as a result, no team of people can be perfect. However, there is a method by
A couple of weeks ago, we revealed that the MeloTel team was looking to add to its already illustrious staff.
At MeloTel, we have had the pleasure of calling Calgary-based Hire Value Inc. our client for the better part of
Have you noticed the news about a new career opportunity with MeloTel? Yesterday, we posted to our blog, Facebook page,
At MeloTel, we love blogging! Perhaps, you’ve noticed. No less than four times a week, we ensure that our company