06 Aug MeloTel Features, MeloTel News MeloTel Can Be Your Call Centre’s Best Friend August 6, 2019 By user 0 comments At MeloTel, we pride ourselves on being Canada’s Hosted Company. That means we’re more than just your average phone company.
23 May Industry News, MeloTel Features How To Create A Culture Of Positive Feedback In Your Call Centre May 23, 2019 By user 0 comments For many call centre managers, providing feedback to their phone agents is considered one of the hardest parts of the
12 Oct Industry News, MeloTel Features Bettering The Phone Agent Experience In Your Call Centre October 12, 2018 By user 0 comments Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in
04 Oct Industry News, MeloTel Features How To Make Your Call Centre A Better Place To Work October 4, 2018 By user 0 comments A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits
06 Jul Customer Service, Industry News, MeloTel News 3 More Tips For How To Bolster Production In Your Call Centre July 6, 2018 By user 0 comments In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
05 Jul Customer Service, Industry News, MeloTel Features 3 Ways To Ensure You Run A Top-Performing Call Centre July 5, 2018 By user 0 comments Call centre work isn’t easy. This has been a theme of many a MeloTel blog because we know just how
13 Jun Industry News, MeloTel Features, MeloTel News Making Your Call Centre A Better Place To Work June 13, 2018 By user 0 comments We’re big fans of call centre employees, here at MeloTel. In many of our past blogs, we have heralded the
12 Apr Industry News, MeloTel Features Taking The Necessary Steps To Improve Your Call Centre April 12, 2018 By user 0 comments All call centre business owners and managers want their companies to run like well-oiled machines. However, there are a lot
27 Mar Industry News, MeloTel Features Why Is It So Important To Provide Feedback To Your Call Centre Employees? March 27, 2018 By user 0 comments If the title of today’s blog seems like a silly question – good – that means you’re already on the
16 Mar Customer Service, MeloTel Features Turning Your Call Centre Into A Top Customer Service Provider March 16, 2018 By user 0 comments A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their