Feedback Is A Necessity In The Call Centre Environment
Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s
Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s
We’re willing to bet, that like most businesses throughout North America, you’ve been conducting a lot more work over the
In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to
All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in
Do you own or operate a call centre business? If so, it’s part of your job to make sure your
If you own and/or operate a call centre business, you know better than anyone just how hard it can be
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of
With less than a month to go until Christmas, it’s undeniable that the holiday spirit is in the air. Now,
With the holiday season fast approaching, there are many different reasons to inject festive cheer into your work atmosphere. Now,
As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for