03 Jan MeloTel Features, MeloTel News, Social Media How MeloTel Can Help You Get The New Year Off To A Good Start January 3, 2023 By user Welcome to 2023! On behalf of the entire MeloTel team, we wish you all a very happy new year! We
17 Feb Customer Service, Industry News, MeloTel News Why Providing Employee Feedback Is So Important February 17, 2022 By user Employee feedback involves the providing of any information that is exchanged between employees. Generally, the information regards employee performance. Feedback
03 May Customer Service, Industry News, MeloTel Features How To Provide Call Centre Feedback To Your Remote Phone Agents May 3, 2021 By user Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly
23 Jul Industry News, MeloTel Features, MeloTel News Feedback Is A Necessity In The Call Centre Environment July 23, 2020 By user 0 comments Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s
29 May Client Spotlight Client Spotlight: Hire Value May 29, 2020 By user 0 comments Calgary, Alberta’s Hire Value offers recruitment expertise to business owners who are looking to grow their staffs with talented new
18 Feb MeloTel Features, MeloTel News Try DaFeeder Preview Dialer FREE For 30 Days! February 18, 2020 By user 0 comments History has proven that the most successful of call centre businesses are often the ones that use the most innovative
04 Feb Customer Service, Industry News, MeloTel Features How Live Call Monitoring Will Help You Coach A Championship Team February 4, 2020 By user 0 comments Do you own or operate a call centre business? If so, it’s part of your job to make sure your
14 Nov Customer Service, Industry News, MeloTel Features Making Your Call Centre A Go-To Destination For Employment November 14, 2019 By user 0 comments With the holiday season fast approaching, there are many different reasons to inject festive cheer into your work atmosphere. Now,
13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
25 Oct Customer Service, Industry News, MeloTel Features Revisiting The Importance Of Quality Feedback In Call Centres October 25, 2019 By user 0 comments As we highlighted in our last blog, feedback sessions should be conversations that involve the thoughts and concerns of both