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11 Jul MeloTel Features, MeloTel News, Social Media The Pitfalls Of DIY Social Media Management For Small Business Owners July 11, 2023 By user Is there anyone out there who isn’t using social media? It’s got to be such a small number that it’s
01 Jun Industry News, MeloTel Features How Smartphones Put The Power Of Business Growth In Your Palm June 1, 2023 By user Seriously. Do you know anyone who doesn’t have a smartphone? By today’s standards, connecting to the world via this mobile
14 Mar Customer Service, Industry News, MeloTel Features How Regular Feedback Sessions Can Boost Call Centre Productivity March 14, 2023 By user In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
21 Feb Industry News, MeloTel Features Empowering Call Centre Agents With Better Ways To Generate Leads February 21, 2023 By user Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike.
16 Feb Customer Service, MeloTel Features, Social Media Why Interacting With Your Audience On Social Media Is A Must February 16, 2023 By user We live in a digital age. Social media is a hugely powerful tool for businesses to reach and engage with
09 Feb Industry News, MeloTel Features, MeloTel News Unlocking The Power Of Call Recordings February 9, 2023 By user Call recordings have become a valuable tool for small and medium-sized businesses. They offer a range of benefits that can
02 Feb Customer Service, MeloTel Features, MeloTel News Feedback Plays A Crucial Role In Your Call Centre’s Success February 2, 2023 By user Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the