11 Jan Industry News, MeloTel Features 4 Important Rules Of Telephone Etiquette January 11, 2017 By user 0 comments Is there such a thing as a business without a telephone number? It doesn’t matter how advanced our technology gets,
21 Dec Industry News, MeloTel Features 3 Reasons To Go VoIP In 2017 December 21, 2016 By user 0 comments With 2017 just around the corner, this just may be the perfect time for you to make the decision for
19 Dec Customer Service, MeloTel Features Making Increased Accessibility Your New Year’s Resolution December 19, 2016 By user 0 comments At this time of year, the topic of New Year’s Resolutions is often a hot one. People from all walks
14 Dec Industry News, MeloTel Features 4 Ways To Step Up Your Customer Service Game For The Holidays December 14, 2016 By user 0 comments We are smack dab in the middle of the busy holiday shopping season and you’re most likely experiencing a very
09 Dec Industry News, MeloTel Features 5 Reasons Why You Should Start A Blog December 9, 2016 By user 0 comments In our last blog, we revisited the very topic of blogging and outlined a few ways that it can boost
30 Nov Customer Service, Industry News, MeloTel Features 4 Ways To Get On Your Customers’ “Nice” Lists November 30, 2016 By user 0 comments Well, we all know what Santa Claus is up to these days. He’s been checking his “naughty” and “nice” lists
11 Nov Industry News, MeloTel Features 5 Ways To Improve Performance At Your Call Centre November 11, 2016 By user 0 comments Call centres are often competitive atmospheres. Especially when the office spaces are large, call centre environments can be busy, noisy
07 Nov Customer Service, MeloTel Features The Importance Of Improving Customer Service For The Holidays November 7, 2016 By user 0 comments If there’s any time of year when customer service really needs to be stepped up, it’s this one. With the
07 Oct MeloTel Features, MeloTel News 4 Smart Ways To Go About Giving Employee Feedback October 7, 2016 By user 0 comments In our last blog, we revisited the topic of employee feedback and stressed to business owners and office managers the
03 Oct Customer Service, Industry News, MeloTel Features 5 Signs You Have A Professional Phone Etiquette Down Pat October 3, 2016 By user 0 comments How important is it for you to have a strong business etiquette over the phone? Well, if you run a