How Important Is Customer Service To Your Brand?
Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
Back when we were in grade school, most of us really put a lot of emphasis on how “cool” we
As we highlighted once again in our last blog, MeloTel’s VoIP-based Commercial Phone Services come with a number of amazing
Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
Your company is only as strong as the employees who work for it. That statement rings true for each and
Over the past couple of weeks, the MeloTel Blog has been honing in on the many benefits of using VoIP
Customer service is everything. For one, we know it because our customers tell us so. And we also know because
At one point in our history, all call centres incorporated lead sheets. These were physical pieces of paper that contained
As MeloTel customers are already aware, we work pretty hard at coming up with new ways to make the lives