5 Phone Etiquette Rules All Business Professionals Should Practice
No matter the industry you’re in, it is likely that a good portion of your business is conducted over the
No matter the industry you’re in, it is likely that a good portion of your business is conducted over the
We have to admit that the question posed by the title of today’s blog has an incredibly simply answer: very.
There once was a time when business owners who had to leave their offices were unable to be reached by
When you assume an authoritative role at your business, it means that you have a lot of responsibilities. For business
VoIP telephones allow you to communicate with clients, colleagues, customers and co-workers in ways that traditional landlines simply cannot. Now,
At MeloTel, we talk a lot about the importance of good communication. It’s important to note that the ways in
You’ve probably come across a blog or two that has encouraged you to be more open with your customers. In
If you own or manage a call centre, you know how much effort needs to be put into securing strong
Speaking over the phone is easy, right? After all, the vast majority of us do it every day. There’s nothing
Some employers are afraid to “rock the boat”. They figure that leaving their employees alone to do their jobs is