Wishing You A Very Merry Christmas!
At MeloTel, we don’t consider ourselves your normal, run-of-the-mill type of business. Perhaps, it’s because we know that the VoIP-based
At MeloTel, we don’t consider ourselves your normal, run-of-the-mill type of business. Perhaps, it’s because we know that the VoIP-based
We’re not even at the midway point of December just yet. However, the MeloTel team certainly hopes that you’re already
It’s that time of year again! Are you as excited as we are? It’s hard to believe, but the holiday
Call centres are often competitive atmospheres. Especially when the office spaces are large, call centre environments can be busy, noisy
If there’s any time of year when customer service really needs to be stepped up, it’s this one. With the
In our last blog, we revisited the topic of employee feedback and stressed to business owners and office managers the
All employees need feedback, both of the negative and positive variety. Regularly offering the members of your staff a healthy
How important is it to maintain high levels of employee morale at your business? Well, perhaps, we should ask the
Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
Back when we were in grade school, most of us really put a lot of emphasis on how “cool” we