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Maintaining Communication While You’re On Vacation

If you’ve started 2020 off by lying on a beach somewhere, kudos to you! There are numerous business owners, all over North America, who would love nothing more than to fly off to a tropical island right now. And while beating the winter blues is top of mind for many entrepreneurs, those same individuals haven’t taken the leap onto a plane in order to get out of town. The prevailing feeling is that “I’m just too busy” or “I can’t…

CRTC Introduces Universal Call Blocking

Your phone rings. You answer it with a traditional “hello”. The caller asks, “Is your refrigerator running?” Puzzled by the strange question, you innocently reply, “yes”. “Then you better go and catch it!” jokes the prankster on the other line. If you’re old enough to have either been a victim to such a trick or, at least, to have heard this joke, you’re likely old enough to recall the days when Caller ID wasn’t around. By today’s standards, Caller ID…

How To Create The Perfect Holiday Voicemail Greeting

For many businesses across North America, the time to shut the doors, in order to celebrate the holidays, is quickly approaching. For some, a short break will be taken. Days such as Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day will be the specific ones designated for days off work. MeloTel is one of those companies that will be closed during those days mentioned. For other companies, a full two-week break is coming staring on…

Why Referrals Are The Best Forms Of Business Advertising

Allow us to present you with the following scenario. You’re at home watching television and a commercial comes on advertising a plumbing company. This intrigues you because you’ve been having issues with clogged pipes in your bathroom. The commercial details the type of services provided by the plumbing company, but also highlights its “five star” rating among its customers. The contention of the brand is that “no one does it better”. Considering going with this company to remedy your clogged…

How To Inject Holiday Cheer Into Your Call Centre Environment

With less than a month to go until Christmas, it’s undeniable that the holiday spirit is in the air. Now, if that statement isn’t true for your place of business, some immediate changes should be made. This is especially true if you own and operate a call centre. As we’ve pointed out in numerous blogs of past, call centre workers have tough jobs. Being on the phone all day can be a drag, if we’re being honest. As a call…

How To Adequately Prepare Your Online Store For Cyber Monday

It is Thanksgiving week in the United States! That means that this coming Friday, November 29th is Black Friday and this coming Monday, December 2nd is Cyber Monday. The two days, which are traditionally known as the busiest offline and online shopping days of the year respectively, are bound to garner record numbers in sales this year. Is your online store prepared for the forthcoming extra traffic? To ensure that it’s all set up to welcome as many shoppers as…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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