Utilizing Top Training Techniques To Bolster Your Call Centre
In our last blog, we revisited the topic of call centre training and offered a few helpful tips on how
In our last blog, we revisited the topic of call centre training and offered a few helpful tips on how
On behalf of the entire MeloTel team, we’d like to wish you all a very Happy Valentine’s Day! Whether you’re
It’s important for us to highlight – once again – that a call centre phone agent’s job is not an
There isn’t a call centre business owner or manager alive who doesn’t want to see his/her business constantly securing growing
As we’ve been discussing on our blog all week long, the need for unbeatable customer service is at an all-time
How are your phone agents handling their current increase in call volume? As we pointed out in our last blog,
In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
We are officially two weeks away from Halloween! The annual celebration of costumes, candy and creepy crawlies will soon be
A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits
In today’s business world, a company’s reputation counts for a lot. Perhaps it always has. But, these days, consumers have