23 Jul Customer Service, Industry News, MeloTel News Why You Should Give Each Of Your Employees A Sandwich July 23, 2019 By user 0 comments Who doesn’t love free food? By giving each of your employees a sandwich each day, you’ll ensure their bellies will
24 May Industry News, MeloTel Features The Art Of Providing Feedback Without Hurting Feelings May 24, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of feedback and reviewed some ways that call centre managers can
24 Apr Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up On You April 24, 2019 By user 0 comments If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
04 Apr Customer Service, Industry News, MeloTel Features Does Smiling On The Phone Really Make A Difference? April 4, 2019 By user 0 comments Smile before you dial. As far as the MeloTel team is concerned, this should be the number one rule followed
28 Mar Customer Service, Industry News, MeloTel Features Standing Out As A Top Provider Of Customer Service March 28, 2019 By user 0 comments If you own or run a call centre and work with a sizeable number of phone agents, today’s blog is
20 Mar MeloTel Features, MeloTel News Check Out Our DaFeeder Preview Dialer Video! March 20, 2019 By user 0 comments In our last blog, we discussed a brand new video that our Founder and CEO, John Meloche posted to YouTube
06 Mar Industry News, MeloTel Features, MeloTel News 3 Reasons Why VoIP Is The Way To Go March 6, 2019 By user 0 comments In our last blog, we implored you to make the switch to VoIP. If you’re a small or medium-sized business
20 Feb MeloTel Features, MeloTel News Telephone Training Adapter Y Splitter Now Available From MeloTel! February 20, 2019 By user 0 comments The MeloTel team has tons of experience in the world of telemarketing. Not only was our Founder and CEO, John
15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Expressing Empathy To Grow Your Brand Image February 15, 2019 By user 0 comments “I’m sorry to hear that.” “Aww, that’s too bad.” “Oh well, tough.” The three phrases listed above simply do not
14 Feb Customer Service, Industry News, MeloTel Features 2 Important Ways To Grow Loving Customer Relationships February 14, 2019 By user 0 comments On behalf of the entire MeloTel team, we’d like to wish you all a very Happy Valentine’s Day! Whether you’re