The Most Reliable & Trusted VOIP Service Provider

in Canada

CALL MONITORING SYSTEM

MONITOR

Listen to both parties in the call un-detected. Tap into real-time conversations as they happen. Now management can easily keep track of call compliance while establishing powerful training tools. Gain deep insight into the techniques that fuel agent productivity.

WHISPER

Subtly drop-in and coach agents on live calls at any stage of the sales process. Give supervisors the power to virtually “whisper” suggestions or jump into the conversation whenever a rep is in need of assistance. In the event an interaction requires supervisory intervention, quickly “barge-in” to immediately assist and resolve any pending issues your rep may be unable to fulfill, while still maintaining the overall customer experience.

Melo wants to win your business!

We welcome your questions!

What our customers have to say

Pat Molloy
Pat Molloy
2023-12-04
Very happy with the service and expertise we experienced with Melo.
Joane Carpentier
Joane Carpentier
2023-11-30
Fantastice to work with. Available and helpful.
Ricky Lackman
Ricky Lackman
2023-11-29
I have been in business for 40 years & have used many companies for different businesses , I have never had the customer service from any company that Melotel has given me over the years . 10 Stars !
Mithun Srinivas
Mithun Srinivas
2023-04-18
I've worked with Melotel for over four years now. They are a top-notch IT services company. John and his team are highly knowledgeable, responsive, and dedicated to providing exceptional customer service. They've helped me manage servers, communications, and IT issues with ease, and I've never had any complaints. :) Highly recommended!!
Nick Baksh
Nick Baksh
2023-04-17
Extreme happy with the work that was done!
Miko Kolodziej
Miko Kolodziej
2022-11-04
Great service and product. Highly recommended
Pino Arpa
Pino Arpa
2022-10-25
Great company to work with, always there when you need help and the staff is super helpful and actually calls you back!!! Keep up the good work and the new services.
huda bilal
huda bilal
2022-10-21
We are using Melotel for our business. Their services have been very convenient and effective for us and our customers! Their services are also very affordable! We recommend them to our friends and family for their businesses all the time 🙂