We can’t think of a better way to promote a business than to have customers do it. That’s right. Nothing beats a customer review or testimonial. It’s the very definition of getting news “straight from the horse’s mouth”. Any business owner will tell you that word-of-mouth promotion is more effective than any other form of advertising. When a happy customer tells others about his/her positive experiences with a business, it carries a lot of weight.
What are the main benefits of getting customer reviews? As mentioned, customer testimonials count for a lot. They are generally pretty influential when people are looking up businesses that they are considering doing business with. A bad review can easily turn a somewhat-interested shopper away. A good review – at worst – will encourage a curious consumer to look further into the business.
Customer reviews are considered unbiased opinions. After all, customers aren’t paid to advertise businesses they have made purchases from. People know that when they read reviews, they’re getting unsolicited, honest takes on the aspects of a company. Simply put, consumers are a lot more likely to believe a customer review or testimonial than a commercial highlighting the greatest aspects of a brand.
How do customer reviews improve your SEO? It’s no big secret that Google will rank websites higher in their searches when they regularly generate new content. Adding user-generated content to your company website is bound to increase the number of hits it gets in the search engine. However, Google actually encourages customer reviews for companies through their own domain.
We’d like to take this opportunity to invite you to write a review of MeloTel using Google. We’ve created a LINK that will bring you directly to a page where you can select a star rating for MeloTel and leave a short review. We’d greatly appreciate your honesty. If you’re a MeloTel client or have had any interactions with a member of our staff, we’d love for you to quickly write about it. The entire process will only take a few seconds!
At MeloTel, we’re pretty confident that our reviews will be stellar, but we’re well aware that we may also receive some constructive criticism. We welcome it. We’re constantly working towards improving our services as well as our relationships with our customers. To us, customer service is everything. So, we’re willing to do what it takes to provide the best customer service in the telecom business!
How can you get your customers to write reviews for your company? We’d simply suggest that you do the same thing we did. Just ask. In fact, MeloTel’s Founder and CEO, John Meloche took to his personal Facebook page earlier today to make the simple request. We’d like genuine reviews so we’re not of the mind that offering incentives for reviews is the right way to go. As mentioned, reviews are meant to be unbiased. They should always be that way.
Thank you in advance to everyone who chooses to review MeloTel on Google. It means a lot to us! Of course, if you’d like to contact us directly, please don’t hesitate to call 1-888-MELOTEL or use the Live Chat feature on our website!