Question: Have you taken the time to fill out our Customer Satisfaction Survey this month? If not, we would definitely recommend that you take just a couple of minutes of your time to do so today. That’s because, this Friday, February 27th at 3pm EST, we will be holding our draw for this month’s winner of our $100.00 giveaway! An initiative that we started at the beginning of 2015, our new monthly contest is working wonders in bringing us closer to our goal of providing the best customer service in our industry.
Of course, we’ve long prided ourselves on making our customers happy. But our new Customer Satisfaction Survey has already provided us with some excellent insight into how to improve our customer service regimen. There’s no one better than the clients we serve to tell us what we can do to make their lives even easier. And, naturally, we’re very happy to hear all of the positive feedback about our service that we’ve received as well.
MeloTel is committed to providing unbeatable customer service. It’s a facet of our business that we refuse to compromise on. Each member of our MeloTel Team is committed to ensuring their interactions with clients all result in very happy customer experiences. If you’ve interacted with a member of our technical support staff, we’d be more than happy to have you fill out our Customer Satisfaction Survey to tell us all about your experience.
As you may know, MeloTel is also committed to giving away $100.00 to one lucky winner every single month in the year 2015. Filling out our short survey is all you need to do in order to be eligible for the monthly prize. Last month, Denise Lawrence of Synergy Marketing was the lucky recipient of our first-ever $100.00 giveaway. We’re pretty eager to announce February’s winner this coming Friday!
“It’s someone’s destiny to win a nice bonus this week,” wrote our President, John Meloche yesterday on MeloTel’s Facebook page, “Since it is the last business day of the month; Friday, February 27th at 3pm, we will draw for this month’s winner of our customer review monthly contest. Once again, we will record the draw live and post it to Facebook. Winner can expect a $100 Email Money Transfer shortly after! Good luck. #DrinksOnMeloTel.”
Although we’re certainly interested in hearing what you like about your interactions with MeloTel, we’re even more curious about the ways in which we can improve upon those interactions. Please don’t feel as if providing us with some constructive criticism will harm your chances of winning the cash prize. The Customer Satisfaction Survey gives you the opportunity to freely express yourself and speak your mind.
“Well, this time around I had no problems whatsoever!” wrote Denise Lawrence last month, “I was in contact with ‘the big guy’ who knows pretty much everything there is to know about the technical stuff regarding the computers. I would say he’s well versed in that area! So if everyone on the team could be as efficient, pleasant and patient as John that would be great!” We’re so very happy that we could provide Denise with the customer experience she was looking for.
Have you been happy with MeloTel’s customer service? Have we exceeded your expectations or left a lot to be desired as it related to your technical support call? Complete our Customer Satisfaction Survey today and let us know what we can do to ensure that our customer service is top-notch. And, of course, get your chance to win $100.00 this Friday as we reward our customers for helping us to be better.