Is It Really Worth It To Use VoIP Phones At Your Business?

Submitted by Dan Faraldo in Industry News, MeloTel Features, MeloTel News

We’re willing to bet that if you’ve never used a cloud-hosted phone service before, you likely don’t know what all the fuss is about. After all, you’ve been using your landline-based phone service since you started your business and haven’t had many issues, right? Why fix what isn’t broken?

Well, at MeloTel, our decade-plus of experience has proven to us that most business owners aren’t aware of just how “broken” their telephone services really are. In other words, they don’t know what they’re missing! Sure, their landline phones may provide them with what they assume phones should provide them – the ability to make and take calls. However, those who have made the switch to VoIP know how much more their phones can do.

There’s a lot more to VoIP than making and taking calls!

With a cloud-hosted phone service, you are able to take advantage of other communication services like teleconferencing, video conferencing and even receiving voicemails and faxes in your email inbox. MeloTel’s cloud-hosted Commercial Phone Services come with such features as Conference Calling, Call Transfers, Incoming Call Routing and Custom Hold Music as well as  Call Waiting and Caller ID.

“Many VoIP programs also allow for chat capabilities, video calls, video conferencing, and even screen sharing,” informs TechAdvisory.org, “Not only that, but you’ll be able to see if your employees are available through presence technology, as well as giving them more ways to stay connected.”

With VoIP, you don’t even need to use a phone!

A VoIP phone lets you keep in touch with people in ways that were once unimaginable. And that’s because you don’t even need a phone to make and take your calls. Unlike with landlines, a cloud-hosted phone service only requires an internet connection – not a traditional phone jack. As a result, you have the ability to conduct business over the phone using any device you wish – as long as it’s connected to the internet.

“Mobile and Desktop VoIP Apps are available that can turn just about any device into a call-making machine,” explains Reuben Yonatan on SmallBizTrends.com, “Smartphones, tablets, laptops and desktops can all quickly be enabled to make phone calls through VoIP telephony. When cell phone batteries die, or you want to save minutes on a limited phone plan, you can still make important phone calls with these VoIP-enabled devices.”

Take your business number with you on the road!

If you’re a business owner who regularly works on the go, VoIP is definitely for you. You no longer have to give out your cell number if you don’t want to. Your business number can easily be forwarded to any device of your choice through innovative features like Single Number Reach. It enables you to forward your number to up to five different devices that will all ring at the same time when your number is called!

For more information about any and all of MeloTel’s cloud-hosted services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!