With March now winding down, we are getting prepared to select a new winner of our monthly $100.00 giveaway. As you may already know, MeloTel clients who have filled out our Customer Satisfaction Survey are automatically entered into our monthly draw. Having begun this initiative at the beginning of the year, this month marks our third prize giveaway. We’re excited to announce March’s winner and will be doing so very shortly!
We’d like to take this opportunity to thank not just all of those who have completed the survey, but all of our clients who continually support our brand. We’re committed to providing the best services in the telecom industry, while adding a personal touch to our customer service interactions. It is not lost on us that to serve our clients to the best of our abilities, we need for the entire MeloTel Team to be on board.
And we’re thankful to say that we couldn’t be happier with our team. With that said, we’d like to take this opportunity to thank each member of the MeloTel staff. Your dedication to the incomparable customer service regimen that we preach has helped us earn the reputation of a “people’s company” among members of our client base. We know that if you’re not happy, it will be hard to make our customers happy.
Business owners are very well aware of the importance of having a happy staff. It is very often said that a happy staff is a productive staff. So working out ways to boost employee morale is very important to a company’s bottom line. We recently blogged about the fact that MeloTel hosted a professional photo shoot, courtesy of Elegant Shots Photography, and it was important that every member of our team was a part of it.
Are you letting your employees know how appreciated they are? By letting your employees know how valued and appreciated they are, it gives them a sense of accomplishment. Not to mention, it encourages them to feel like they have a true sense of belonging in the work place. Staff members should always be made to feel that their contributions matter. Because the truth is, their contributions do matter!
We’ve always believed, here at MeloTel, that positive attitudes are infectious. To be honest, so are negative attitudes. So the attitude you exhibit towards the people who work for you is likely to be translated toward the customers that make up your client base. The last thing you want is for your business to gain the reputation of a “less than savoury” organization. Do people enjoy calling you up for service? They should!
Exhibiting a positive attitude is a great way to improve employee morale. But keep in mind that the happier your staff members are, the more loyal they will be to your brand. No business owner enjoys having to address the issue of turnover. Hiring new staff members to replace those who have unhappily left is both a time and money consuming task. Build your supportive network from within and give your employees a chance to grow with your company.
At MeloTel, we treat our team members like members of a family. And we’re happy to report that, as a result, our clients get the family treatment as well. We have a wide array of Hosted and Professional services to offer small to medium-sized business owners in Canada. And we’d be more than happy to discuss them with you at your earliest convenience. Allow us to pass on our positive attitude to you. Give us a call at 1-888-MELOTEL today!