How To Create The Perfect Holiday Voicemail Greeting

Submitted by Dan Faraldo in Customer Service, Industry News, MeloTel Features

For many businesses across North America, the time to shut the doors, in order to celebrate the holidays, is quickly approaching. For some, a short break will be taken. Days such as Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day will be the specific ones designated for days off work. MeloTel is one of those companies that will be closed during those days mentioned.

For other companies, a full two-week break is coming staring on the 23rd of December and ending on the 6th of January. No matter what type of break you have planned, it’s important to communicate it to your customers, as we pointed out in our blog two days ago. Of course, there are many ways in which you can communicate your holiday hours. One very important way is through your voicemail greeting!

Make it informative.

Let all of your callers know about your holiday availability. You should already have your voicemail greetings all set up to inform your callers about your holiday hours. That way, you’ll (hopefully) leave no one disappointed if/when they call you during your break.

However, it’s also a good idea to change your outgoing voicemail greeting during the time you’re actually on your break. Anyone who calls you during the holidays should be met with some holiday cheer!

Make it humorous.

No one expects you to be on the level of a stand up comedian. But if you add a joke or two to your holiday voicemail greetings, you’ll help to ease any potential tension felt by your callers. They are bound to understand that you may not be available during the holidays. However, that may not stop them from calling if a pressing issue arises. Your attempts at humour should hopefully quell their disappointment until the time comes for you to reply to their messages.

“No one wants to reach your voicemail just to be greeted with 15 knock-knock jokes,” warns Matt Grech on GetVoIP.com, “But you can easily add some humour, lighten up the tone a bit and try to leave people with a smile. Of course, keep it light – no dark humour here.”

Make it musical.

What is the holiday season without holiday music? Why not inject some holiday cheer into your voicemail greetings by adding musical numbers? Go ahead and sing a bit of a jingle yourself! Don’t be shy. MeloTel’s Founder and CEO, John Meloche isn’t a professional singer, but that didn’t stop him from recording not one, but two volumes of Christmas songs. Download Uncle John’s Holiday Hits today!

“Music plays a vital role in this season,” informs writes Sioban Schmeding on Holdcom.com, “You’ll want to select your music carefully, as it has a high impact on clients.  According to the Psychology Today Blog recent research shows classical holiday music evokes nostalgia. Nostalgia has proven to elevate positive moods and help people feel better about themselves.”

For information about MeloTel’s cloud-hosted Commercial Phone Services, which includes the fascinating Voicemail to your Email and Custom Hold Music features, please don’t hesitate to call us at 1-888-MELOTEL or use the Live Chat feature on our website. And be sure to check back for tomorrow’s blog as we’ll provide you with more ways to make your holiday voicemail greetings memorable!