Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada https://melo.ca Melo Technology Expert Solutions specializes in empowering small businesses across Canada with innovative Telecom, Digital Marketing, and Content Creation services. With over a decade of experience, we offer affordable, reliable, and personalized technology solutions to help your business thrive in the digital era. Mon, 11 Mar 2024 17:10:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 Separating Your Brand From Others Through Unbeatable Customer Care https://melo.ca/separating-your-brand-from-others-through-unbeatable-customer-care/ Fri, 15 Mar 2024 01:05:43 +0000 https://melo.ca/?p=36299 Your company provides excellent products and services. Congratulations! That makes your brand pretty much the same as most of its competitors. What truly sets you apart from others is your ability to make your customers feel valued and appreciated. Unbeatable customer service is a vital part of any brand’s repertoire. Companies that prioritize their customers’ needs and go above and beyond to ensure their satisfaction stand head and shoulders above those that don’t.

How do you benefit from providing unbeatable customer care?

Brand loyalty.

Never neglect those who have supported your business already. When you provide excellent customer service, you will only grow your sales. Naturally, when customers feel valued and appreciated, they are more likely to return for future purchases. On the other hand, businesses that offer subpar service risk losing customers to competitors who prioritize customer satisfaction.

Keep in mind the power of word of mouth promotion as well. Customers who have positive experiences are not only more likely to return but also more likely to recommend your company to others. This type of advertising can be invaluable for your brand’s reputation and long-term success. In today’s world, word of mouth promotion most often happens online. If you want stellar Google reviews, make sure your customer service is second to none!

Employee satisfaction.

When your employees are happy, your customers will be happy too. However, the opposite effect is just as viable. Satisfied customers make it easy for your team of workers to enjoy their jobs. By having a top-of-the-line customer care regimen at your business, you actually prioritize your employees’ well-being. Be sure to provide them with the tools and training they need to succeed. This will increase the likelihood that they will deliver exceptional service to customers.

It will also make it a lot more likely that your company will avoid high employee turnover. As you’re surely aware, it costs quite a lot to hire and train new staff members. Unbeatable customer service is practically synonymous with excellent employee care.

Increased sales.

As we pointed out, a business that offers excellent customer service is most often one that enjoys spikes in sales numbers. Not surprisingly, happy customers are more likely to make additional purchases. By providing exceptional service, you can increase your sales and revenue without having to spend additional resources on marketing or advertising.

Speaking of cost savings, bear in mind that providing great customer service can actually save your business money in the long run. By reducing the need for costly marketing campaigns to attract new customers, you can focus on retaining your existing customer base. It is often said that it is much easier and more cost-effective to retain current customers than it is to secure new ones.

Melo Technology specializes in provide unbeatable customer care!

Of course, we’re also proud to be a one-stop shop for any and all business needs. Our services incorporate everything from SMS Marketing to Blogging and Social Media Consultation and even 3D Virtual Tours. To learn more, please don’t hesitate to call us at 1-888-MELOTEL or fill out the form on our Contact page!

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What Are The Top Reasons Customers Change Service Providers? https://melo.ca/what-are-the-top-reasons-customers-change-service-providers/ Tue, 12 Mar 2024 01:26:09 +0000 https://melo.ca/?p=36295 We all hate poor customer service. Literally no one is interested in calling up a company for help and receiving confusing answers to questions or worse, no help at all. Of course, it doesn’t help matters much if the service provider doesn’t deliver on what it promised. Such experiences will push customers away to find other businesses to support. There are many reasons customers change service providers. Let’s discuss some of the top ones, shall we?

A lack of value for the pricing.

No one enjoys the feeling of being ripped off. If your company makes customers feel as if they’re not receiving proper value for what they’re spending, it’s going to earn a bad reputation. Naturally, consumers have access to a wide range of options. Because of this, they are often willing to switch to providers that offer better value for their money. As much as you may crave profits, don’t overlook your need to offer competitive pricing.

Naturally, the quality of your service shouldn’t be compromised no matter what you charge your customers. Consumers expect reliable service that meets their needs. If your customers endure frequent outages, slow speeds or poor call quality, they will be quick to switch providers. When you fail to invest in infrastructure and technology upgrades, you increase your risk of losing customers to competitors that can offer more reliable service.

Limited options.

Do you offer your customers a one-stop shop for all of their needs? Or do your services leave them needing other companies to round out their requirements? Customers value choice and flexibility. As a result, service providers that offer a limited range of services or packages are bound to find themselves with depleted customer bases. In today’s business world, it’s important to offer a wider range of options to meet widespread consumer needs.

Of course, it’s pretty important for your options to be up to date on the latest technologies. No business owner wants to be left behind because of outdated tech. Technology is constantly evolving, of course. Therefore, customers expect their service providers to keep up with the latest advancements. If you fail to innovate, your customer base will disintegrate. Competitors that offer more advanced and cutting-edge solutions will rejoice in your inability to keep up with the times.

Negative online reviews.

In 2024, the online review is huge! Consumers are very quick to check out what other consumers have to say about the businesses they have experiences with. Make no mistake that a service provider’s reputation plays a significant role in a customer’s decision to switch. If you have a history of poor customer service, billing issues or data breaches, the bad word is bound to spread.

At Melo Technology, we’re very proud of our track record! In our last blog, we highlighted the fact that we’ve received numerous 5-star Google reviews. We also pride ourselves on the fact that we offer business owners a one-stop shop for all of their business needs. From our cloud-hosted Commercial Phone Services to our customer service, we’re confident our team is second to none!

To learn more, please don’t hesitate to call us at 1-888-MELOTEL or fill out the form on our Contact page!

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How To Tell If Your Service Provider Can’t Be Trusted https://melo.ca/how-to-tell-if-your-service-provider-cant-be-trusted/ Fri, 08 Mar 2024 01:09:25 +0000 https://melo.ca/?p=36287 In our last blog, we pointed out a number of things to look for in a telecom company that provides cloud-hosted solutions. They included scalable technology that grows with your company, high-quality customer service and transparent pricing, just to name a few. Naturally, the Melo Technology team is more than confident that we offer all of the above. We are just as confident that our clients can avoid the signs that tell you your service provider can’t be trusted.

They have a poor ability to communicate.

Can you easily get customer service agents on the phone? Do your emails receive prompt responses? Are your questions answered adequately the first time they’re asked? If you’ve had to answer “no” to any of these questions, your service provider isn’t an adept communicator. You’re looking for a trustworthy and reliable company to do business with.

If your provider is slow to respond to your inquiries or is unresponsive to your needs, they are not committed to providing you with the level of service you deserve. Another red flag is if your service provider consistently fails to deliver on their promises. This could manifest as frequent service outages, missed deadlines or poor quality work. Reconsider your relationship with that provider if you’re constantly dealing with these issues.

They charge hidden fees.

When you get your bill, you should be able to clearly read a list of charges that were agreed upon in advance. Transparent pricing is a vital element of a trustworthy service provider. If you find, however, that your provider is adding hidden fees or charges to your bills without explanation, that’s a problem. It is a clear cut sign that the company is not being honest with you about their pricing.

It only makes things worse if the company doesn’t take accountability. A trustworthy service provider always assumes responsibility for its mistakes. They also diligently work to rectify them. Does your service provider make excuses? Do they backtrack and blame others for their shortcomings? Avoid such companies at all costs.

They receive a lot of poor reviews.

Unquestionably, word of mouth promotion is incredibly valuable. In today’s world, consumers flock to the internet to express either their satisfaction or displeasure. Other consumers read such reviews and testimonials and tend to believe them. Why wouldn’t they? It’s important to seek out a provider that hasn’t generated a poor reputation for itself.

Go online and do some research. Beware of companies that have a number of poor reviews or complaints from other customers. As well, pay attention to feedback from other businesses in your industry. Their experiences can provide valuable insight into the reliability of a service provider.

The Melo Technology team is super elated to have a plethora of 5-star Google reviews!

If you’ve ever had an interaction with our company, we’d be more than happy to have you write a review yourself. If you haven’t yet had the pleasure of working with us, please don’t hesitate to give us a call at 1-888-MELOTEL or fill out the form on our Contact page!

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What To Look For In A Telecom Company That Provides Cloud-Hosted Solutions https://melo.ca/what-to-look-for-in-a-telecom-company-that-provides-cloud-hosted-solutions/ Tue, 05 Mar 2024 18:07:17 +0000 https://melo.ca/?p=36283 Your business requires the ability to easily connect with its customer base. Being accessible is a huge part of business success in today’s world. With that said, it’s vital that your company works with a reputable telecom service provider. But just what makes a reputable brand? Firstly, it should provide cloud-hosted solutions. Simply put, the internet is where’s it’s at! But what else should you look for in a telecom company?

Technology that grows with your company.

You may own a small business, but it certainly isn’t going to stay its current size forever, is it? As your business grows, your communication needs will evolve. It’s wise to look for a telecom company that offers scalable solutions that can grow with your business. With high-quality VoIP-based telephone services, you should be able to easily add or remove users, upgrade your services and expand your communication capabilities as needed.

You also want to look for a company that offers seamless integration with your existing business systems. We’re talking about your customer relationship management (CRM) software, email platforms and collaboration tools. The right provider will help streamline your business operations and improve overall efficiency.

High-quality customer service experiences.

You might be a business owner but you’re a customer too! Needless to say, you want to be treated with dignity and respect. The quality of service provided by your telecom company can significantly impact your business operations. Seek out a company that offers high-quality, reliable service with minimal latency and packet loss. Among other things, this will ensure that your voice and video calls are clear and uninterrupted, making communication one of your company’s strengths.

It’s also pretty important to consider the level of customer support offered by your telecom provider. Ideally, you should go with a company that provides 24/7 customer support. Look for knowledgeable and responsive agents who can quickly address any issues or concerns you may have. This will ensure that you can always get the help you need, when you need it.

Cost-effectiveness and security.

No one likes to overpay for anything. Naturally, pricing will play a fairly large role in your selection of a telecom provider. Which of your options offers the most competitive pricing? Do they offer transparent billing practices with no hidden fees? Figuring this out will help you get the most value for your money. Of course, it will also ensure that you can afford the communication solutions you need.

Lastly, security will always be paramount. This is especially true when it comes to cloud-hosted solutions as you will be communicating over the internet. Find a telecom company that offers robust security measures. We’re talking encryption, firewalls and regular security audits. This will help protect your sensitive business data while making sure that your communication systems are secure from cyber threats.

Melo Technology is the telecom provider for you!

How do we know? Our scalable cloud-hosted Commercial Phone Services, transparent pricing and customer service are second to none! To learn more, please don’t hesitate to call us at 1-888-MELOTEL or fill out the form on our Contact page!

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The Melo Technology Team Specializes In Reducing Frustrations https://melo.ca/the-melo-technology-team-specializes-in-reducing-frustrations/ Thu, 29 Feb 2024 02:16:10 +0000 https://melo.ca/?p=36262 It’s important to not just work with a business that offers great products and services. You also want to grow a relationship with a brand that makes your life easy. Have you ever worked with a company that took long times to return messages? Did you find you were feeling stressed out about the very prospect of trying to get in touch? This is just one of the stresses that the Melo Technology team alleviates when being introduced to a new customer.

Providing incomparable customer service is at the top of our priority list. We know that no matter how great our cloud-hosted services are, our customers won’t be happy if they don’t genuinely enjoy interacting with our team. Of course, Melo Technology prides itself on much more than just being customer service experts. We reduce the frustration levels of business owners in a myriad of ways.

“I hate having to update my social media accounts.”

We can’t tell you how many times we have heard this from our clients. The majority of business owners are experts in their respective fields. Generally, they are well aware of the necessity of marketing their brands. That doesn’t mean they’re particularly fond of doing so. In many cases, a business owner will establish an Instagram, Facebook or LinkedIn account but spend very little time updating them. This is where Melo Technology’s Melo Social platform comes to the rescue!

With the Melo Social self-service dashboard, you can connect all of your social media accounts in one place. It gives you the option of composing and publishing your posts to all of your accounts simultaneously. Alternatively, you can get the Melo Technology team to do all of that for you! Our staff is comprised of very experienced wordsmiths who have many years of experience crafting blogs, newsletters, press releases and, of course, social media posts.

What sets Melo Technology apart from other service providers?

While other businesses purport to offer high-quality creative writing services, many of them do so in a one-size-fits-all approach. That means they generate content – often with the help of A.I. – that isn’t necessarily unique to the specific brands in question. At Melo Technology, we interview our clients to discover their unique needs, wants, likes and dislikes. All content is completely original and catered to their particular brands.

After signing up for Melo Social, our clients rarely even think about their social media accounts again. Meanwhile, they remain updated with fresh content on a regular basis. Our service works wonders in keeping businesses relevant via their online presence while also taking loads off the shoulders of the entrepreneurs who own them.

Get the Melo Technology team writing for your brand!

We are highly experienced in creating engaging, readable copy and graphics. The combination will breathe new life into all of your social media feeds. Don’t take time away from your busy days to update your accounts. Simply allow our team to create your social media content for you. To learn more about our Melo Social platform, please don’t hesitate to call us at 1-888-MELOTEL or fill out the form on our Contact page!

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Terrific Testimonials Highlight How Melo Technology Is Tops https://melo.ca/terrific-testimonials-highlight-how-melo-technology-is-tops/ Tue, 27 Feb 2024 02:48:16 +0000 https://melo.ca/?p=36260 At Melo Technology, we love our customers! We simply don’t know where we would be without them. Now, in truth, all business owners should feel a lot of admiration and respect for their customers. They are, after all, the entire reasons a business is successful. The relationships that the Melo Technology team has with its clients, however, are particularly special.

First of all, as a smaller telecom provider, we are able to develop genuine relationships with the business owners we serve. A first-name basis connection often breeds comfort and ease during interactions. Second of all, we have the ability to provide personalized service, knowing the specific wants, needs and pain points of each of our clients. We’re thrilled to have received many testimonials confirming how a switch to Melo Technology alleviated previous frustrations.

Real estate agent concentrates on showing homes, not snapping pictures.

Daphne Kalliomaki is a sales representative for BALL Real Estate Inc. A specialist in finding her clients the perfect waterfront properties, Daphne is real estate agent who knows the importance of taking professional pictures. Noting that displaying vivid photos is one of the most important things a real estate agent can do to sell a property, she admits that professional photography is not her forte.

This is why she commissioned Melo Technology to take Drone Photo and Video images to create 3D Virtual Tours of some of her listings. Daphne told us that professional photography helps because no one requests seeing homes in person if there aren’t any photos of them to look at first.

“The videos (created by Melo) give me an opportunity to market myself as a real estate agent,” Daphne told us, “If people see the video and say ‘oh wow, I looked at four houses and one of them had the video and the other three didn’t, I’d want to use that agent to help me sell my house because they go above and beyond to get that done’. My business is based on selling myself, so the videos definitely help get people in the door.”

Restaurant owner focuses on preparing food, not recording messages.

Muhammad Bilal (who goes by Bilal) owns Burgers On Fleek in Ajax, Ontario. This specialty burger joint is operated by a self-professed “foodie” who is insistent on providing his customers with the absolute highest quality food. Because his focus is on ensuring that deliciousness is the result of very customer order, Bilal doesn’t have much time or energy to spend on updating his restaurant’s outgoing messages.

This is what got him interested in signing up for Melo Technology’s cloud-hosted Commercial Phone Services. Among their many benefits is the fact that our team can create captivating on-hold messages and custom greetings in multiple languages.

“With Melo, I have someone always there looking after me,” Bilal has expressed, “If I need something changed, I know they’re there for me. I get to spend time on my business instead of spending 10-15 minutes trying to change my recordings. It’s really a big deal for me to be able to contact Melo for help instead of having another stress. I’m not that tech savvy so it’s really helped me to have Melo. I recommend their services to everyone.”

How can making the switch to Melo Technology help your business?

Find out by calling us at 1-888-MELOTEL or filling out the form on our Contact page!

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How Working With Melo Technology Provides Incredible Stress Relief https://melo.ca/how-working-with-melo-technology-provides-incredible-stress-relief/ Thu, 22 Feb 2024 02:27:25 +0000 https://melo.ca/?p=36252 At Melo Technology, we recognize that we are customers too. Every day, we interact with various businesses for our personal and professional needs. As a result, we’re very aware of the differences between the quality of products, services and customer service offered by the various businesses we consider supporting. That’s why it is never lost on us that, to be truly successful, it is a must we meet and even exceed all customer needs.

In other words, it’s vitally important that we offer our clients ways to reduce their stress. After all, there are many pain points that the average business owner encounters. They don’t want to be overcharged for services, they need to be treated with respect and they want reliable services that are on the cutting edge of today’s technology.

Melo Technology saves you money.

We get it. How much you spend is often at the top of your list of concerns. We can’t say we blame you. We’ve all experienced the feeling of being ripped off. In no way do we ever want any of our customers to feel like they haven’t received maximum value out of their relationships with us. This is what makes one of the standout features of Melo Technology our commitment to offering affordable prices without compromising on quality.

As an example, our cloud-hosted Commercial Phone Services offer unlimited calling to over 22 countries. That equates to saying goodbye to long distance charges forever! In addition, our clients enjoy FREE phone rentals and delivery. When you commit to staying with Melo for at least one year, we provide you with all the phones you need. This includes power adapters delivered to your doorstep.

Melo Technology guarantees excellent customer service.

We take great pride in developing genuine relationships with our clients. Unlike major corporations, our brand gets to know each customer by name and accompanies that familiarity with customized personalized service. Our team understands the unique needs of each client and strives to ensure their happiness with each and every interaction.

From the moment you reach out for assistance, you will be greeted by a friendly and knowledgeable team member who is always ready to help. Whether you have a simple question or need assistance with a complex issue, Melo Technology’s customer service team is prepared to assist. We can easily be reached by phone or by email and will promptly respond – often outside of business hours!

Melo Technology’s services our second to none.

Even though we have heralded our VoIP-based telephone services since our company’s inception 15 years ago, we are so proud to be a one-stop shop for any and all business needs. We recognize that, in 2024, a company needs more than phone services to stay connected with its audience. Our services incorporate everything from SMS Marketing to Blogging and Social Media Consultation and even 3D Virtual Tours!

To learn more about how Melo Technology can provide you with incredible stress relief, please don’t hesitate to call us at 1-888-MELOTEL or fill out the form on our Contact page!

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Melo Drone Launches Exclusive $420 Offer For Cannabis Dispensaries! https://melo.ca/melo-drone-launches-exclusive-420-offer-for-cannabis-dispensaries/ Tue, 20 Feb 2024 04:20:37 +0000 https://melo.ca/?p=36249 It’s February 20th! At first glance, today’s date might not seem all that special. However, for the team, here at Melo Technology, we’re pretty excited about the fact that today marks exactly two months until another very special date. That’s right April 20th – better known as 4/20 – is on the way! You might have noticed that our company name can be construed as a homage to the “mellow” state that cannabis consumption can put you in.

Within the world of cannabis culture, the term “four-twenty” is synonymous with marijuana and hashish consumption. As a result, 4/20 on the calendar is widely recognized as a day of cannabis-oriented celebrations. Today, Melo Technology is excited to announce an exclusive cannabis marketing package promotion for cannabis stores.

We’re rolling out the green carpet!

If you happen to be the proud owner of a cannabis store in the Greater Toronto Area or Durham Region, you have exactly two months to take advantage of our brand new Melo Drone exclusive 3D virtual tour package! Available at the oh-so-special price of $420, this incredible offer is available up until April 20th, 2024.

This highly exclusive and significant promotion combines cutting-edge 3D Matterport technology and a comprehensive suite of marketing services. Valued at $2900 (no kidding!), this incredible package is guaranteed to wow your website’s visitors with an exclusive 3D virtual tour of your cannabis dispensary. Simply use promo code MELO420 to unlock this unbeatable offer!

What is included in this amazing offer?

By taking advantage of our new Melo Drone exclusive 3D virtual tour package, you will get a comprehensive Matterport 360 and 3D scan of your place of business. It comes with one-year hosting for an immersive virtual tour on your site. The professionally-designed guided tour comes complete with informative annotations. We also provide a seamless submission to Google Street View to greater enable your place of business to be found online.

The 3D virtual tour experience of your store will be accompanied by licensed royalty-free commercial music to help set the perfect tone for your content. We promise more than just stunning digital photography and videos to showcase your space. You’ll also get a captivating 3D dollhouse view of your dispensary to give viewers incredibly unique perspectives.

Your package is designed to significantly boost your online presence!

In addition to an amazing 3D virtual tour of your store, the Melo Technology team will craft three professional blog posts over the course of three months to engage your audience. You’ll also get no less than 12 custom social media posts which are also scheduled over three months to amplify your online presence. Finally, you’ll get a 60+-second branded promo video tailored to your brand identity.

Melo Technology has never offered a promotion that promises this much in savings! By taking advantage of this incredible opportunity, you will save an enormous $2480. This immersive marketing package is exclusively designed for cannabis retail stores. As a reminder, you simply need to use promo code MELO420 and book your appointment before April 20th. Some stipulations apply.

For more information about our Melo Drone exclusive 3D virtual tour package, please don’t hesitate to give us a call at 1-888-MELOTEL or fill out the form on our Contact page!

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Shining On Social Media Gives Your Brand A Competitive Edge https://melo.ca/shining-on-social-media-gives-your-brand-a-competitive-edge/ Thu, 15 Feb 2024 01:38:56 +0000 https://melo.ca/?p=36227 Instagram, X, Facebook, TikTok and LinkedIn are among the most popular social media platforms today. With each passing day, these platforms seem to get more popular, accumulating more users and generating bigger bucks. As a business owner, the “bigger bucks” thing is surely an alluring feature of social media. With accounts on each platform, you can easily connect with members of your company’s target audience.

Smart social media use can build brand awareness and help companies outshine their competitors. Let’s take a look at how shining on social media gives your brand a competitive edge.

It increases your brand’s visibility.

We’ve certainly said it before but it bears repeating. In today’s world, a company that doesn’t have a strong online presence practically doesn’t exist. At least, this will be the impression you give off if you’re not regularly updating your accounts. By consistently posting engaging content and interacting with your audience, you can ensure that your brand remains top of mind for them. It makes it more likely that they will choose your products or services over your competitors.

Remember that social media enables you to engage directly with your audience. We’re not talking about traditional advertising strategies that make no real connections. Social media allows you to create a sense of community and loyalty around your brand. By responding to comments, messages and feedback promptly, you can show your audience that you value their input. This can lead to increased customer loyalty and repeat business.

It lets you target your advertising.

Sharing valuable content is huge! It can do a lot more for your brand than the simple airing of a commercial. It’s all about making connections. You don’t just want to showcase your unique selling points. You also want to engage with your audience in meaningful ways. This is what can differentiate your brand from others and attract more customers. It’s important to resonate with your message by targeting it to specific individuals.

Social media platforms offer powerful advertising tools that allow you to target your ads to audiences based on demographics, interests and behaviours. By leveraging these tools, you can reach potential customers who are likely to be interested in your products or services. At the end of the day, you will increase the effectiveness of your marketing efforts, giving you an edge over competitors who are not using targeted advertising.

It enables you to save a lot of money.

The Super Bowl was this past Sunday. Every year, we are made very aware of just expensive it is to run a 30-second ad during the broadcast of the big game. This year, reports indicate that brands shelled out roughly $7 million for 30 seconds of ad time! Social media marketing, on the other hand, offers small business owners excellent returns on investment. That’s because it is either low cost or free to advertise on social media.

With Melo Technology’s MeloSocial, you can manage all of your social media feeds in one easy-to-use location! If you don’t like creating social media posts yourself, MeloSocial’s content writing team can create all of your posts for you! To learn more, please don’t hesitate to call us at 1-888-MELOTEL or fill out the form on our Contact page.

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Being Accessible While On The Go Is A Recipe For Business Success https://melo.ca/being-accessible-while-on-the-go-is-a-recipe-for-business-success/ Tue, 13 Feb 2024 01:36:32 +0000 https://melo.ca/?p=36225 Once upon a time, the phrase “going to work” specifically referred to an act performed by someone who left the home to visit a facility where his/her job would be performed. As a result, “call me on my work number” was an utterance use to request a phone call during a time when an individual was working within the four walls of a traditional business office.

Today, those terms mean very different things. A person can “go to work” at pretty much any location that is convenient. He/she can receive calls on a “work number” that can ring just about any device. This is incredibly useful knowledge for entrepreneurs. That’s because being accessible while on the go is a recipe for business success.

You can engage with customers in real time.

Not too long ago, consumers understood that they could leave voicemails that would be returned at later times or dates. These days, customers expect to have their phone calls answered right away. With so many communication options available, the idea of not receiving immediate service is practically unacceptable.

One of the most significant advantages of staying connected with your customers while on the move is the ability to engage with them in real-time. Whether it’s responding to inquiries, addressing concerns or sharing updates, being accessible through mobile devices helps you stay connected and responsive. This fosters a sense of trust and loyalty among your customers.

You can maximize your productivity.

You can spend a lot less time commuting and a lot more time handling important tasks when you’re able to work on the go. When you’re not confined to any one workspace, you make much better use of your time. Of course, it also pays that when you’re called, you’re available. This gives your colleagues, co-workers and clients a lot of faith that you can be regularly relied upon.

Thanks to mobile connectivity, you can manage your business tasks efficiently from anywhere. You could be boarding a train, waiting for a flight, sitting at a coffee shop or even lying on a beach. By using your mobile device to check emails, collaborate with your team and even attend virtual meetings, you ensure that your business operations run smoothly all around the clock.

You can provide better customer service.

Welcome to the world of stating the obvious. When customers can easily get in touch with you, it means that you can provide them with amazing customer service. Just by being available to address customer queries and issues promptly, you can generate higher customer satisfaction levels. This often leads to positive word-of-mouth referrals.

With Melo Technology’s Single Number Reach, you will never miss a call no matter where you are! Stop giving out your personal cell phone and have your calls routed differently after hours. Single Number Reach (SNR) is a feature that allows incoming calls to be routed and received on multiple devices using a single phone number. When someone dials that number, the call is automatically directed to multiple designated devices simultaneously.

Are you ready to be more accessible while on the go? Please don’t hesitate to call us at 1-888-MELOTEL or fill out the form on our Contact page.

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