COVID 19 Emergency Telecommunications Solution for Canadian Businesses

Many small and medium sized businesses have been thrust into a logistical nightmare while facing the Covid 19 crisis. Doing everything they can to cope with the rapid closures of their business, the crisis of keeping the business viable and the challenges of keeping their workforce connected.

Business owners and managers are left with trying to find viable options for keeping the workforce working and the business engine running while they are at home.

We have a solution for remote telecommunications which can be rolled out right away and have your employees working remotely quickly and efficiently.

If there is anything that we have learned during this coronavirus crisis, is that we can definitely help!

We have helped our clients facilitate hundreds of their employees work from home faster and more efficiently than they ever expected. Keeping them connected to their extensions, voicemail, outgoing caller ID all by using their smartphone.

MeloTel provides a Cloud Hosted PBX Technology to SMB’s across Canada using the internet (VoIP). We provide Fortune 500 corporations features at an incredibly low cost compared to alternatives.

Heres the path of least resistance…

  1. Complete the attached spreadsheet list of users and their existing extensions. (COVID 19 Emergency User Request Form)
  2. Email the list to
  3. Call 1-888-635-6835 Option 1 to speak with an account manager to discuss your call flow.
  4. We will provision and deploy our CloudSoftphone to your employees for them to register using their iPhone or Android. (More information)
  5. You can forward your business phone number to a temporary DID we setup for you. (We can also port your number)
  6. Done. Now your business is virtual during the Covid 19 crisis.

During the Covid 19 Crisis, any new customer setting up virtual extensions with us will cost only $20 per user.

Every user on our platform gets;

  • Unlimited Free Calls to 22+ countries**
  • All Calling Features
  • Windows, iOS, Android App Calling
  • Web based VoIP Control Panel
  • Web Based Services, Billing and Support Portal
  • Excellent Technical Support
  • Specialized Setup Consultant
  • So much more…….

Our Virtual Phone Services program is designed to make your switch to hosted phone services easy and cost effective. Instead of investing hundreds, or thousands of dollars to setup telecom solutions for your employees, MeloTel will provide them a license to our Cloud Softphone to use just like they are at the office. There are no professional setup, activation or shipping charges.

We build better relationships with our customers. We are much more than an alternative to “the other guys“.

We’ve been around since 2009 – you’ll be glad you finally found us.

Did you know? Over 5 million small and medium sized businesses in North America have already made the switch to cloud-based telephony. Drastically simplify the telecommunications system and reduce the costs involved with employees who travel or work remotely by switching to MeloTel today.

Got Questions?

Call 1-888-635-6835

Unlimited Calling

Each users extension includes unlimited local and long distance to more than twenty-two other countries.

No Setup Charges

We supply all the phone hardware you need to get talking. All pre-configured, right out of the box.

Fixed Costs

Our low fixed, economical prices allow you to focus on something other than your phone bill.
Single User

1 Single User

  • Calling to 22+ Countries
  • Local Phone Number
  • Voicemail to Email
  • All Calling Features
  • SIClytics Reporting
  • MeloSIP Click 2 Call
  • Auto Attendant

Most Popular

2 – 50 Users

  • Calling to 22+ Countries
  • Local Phone Number
  • Voicemail to Email
  • All Calling Features
  • SIClytics Reporting
  • MeloSIP Click 2 Call
  • Auto Attendant
$20Per User Per Month

Note: Hardware options are available. You have the flexibility to pay a one-time fee or rent the device with your service. You are not required to use MeloTel devices. If you wish to purchase or use your own equipment, we’re always happy to provide services to any supported device that meets our security standards.

Itemized Volume Pricing

MeloTel is pleased off offer itemized commercial pricing for high volume customers or those who do not require unlimited calling.

Itemized Monthly Pricing

Higher Volume Pricing

  • Soft-Phone SIP Unlimited Extension / $20
  • Local Telephone DID Number / $7
  • Toll Free Telephone Number / $7+3.5¢
  • Automated Call Attendant / $9.99
  • Sales/Support Call Queue Extension / $9.99
  • Conference Room Extension / $20+ 2.5¢
  • eFax Service & Local DID Number / $20
  • 1GB Call Recording Storage / $1.99
  • Click 2 Call Software / FREE
  • Phone & Email Technical Support / FREE
TBD$Per Item Pricing

Minimum Requirements

  • Sufficient High-Speed Internet Connectivity
  • Must provide a valid Credit Card
  • Must complete our Terms of Service Agreement
  • Call Waiting
  • Caller ID
  • Conference
  • Call Transfer
  • Voicemail to your Email
  • Incoming Call Routing
  • Custom Hold Music
  • Out of Office Options
  • The MeloTel VoIP Panel

Canada, China, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Malaysia, Netherlands, New Zealand, Portugal, Puerto Rico, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, USA, Venezuela. Some premium and mobile numbers within the listed countries may charge a higher rate. Countries are added often… Some mobile numbers and premium calling areas included above are not included in unlimited calling, speak to a representative to confirm your calling area before calling.

MeloTel will include 1 Local or Toll Free number porting with any term commitment. Additional numbers may be subject to one time porting charges of $20 each.

MeloTel will program and ship your new phones directly to your place of business. Dial 611 from any one of our phones and speak to a member of our team to make modifications to your system.

Having insight into your business calling patterns is critical for some businesses. We have valuable tools and resources for reporting on your calling.

MeloTel makes it easy to remain CRTC compliant with outgoing calling routes. Maintain Do Not Call lists for the whole company or for specific departments within your organization.

Integrate your phones into your CRM. Build your own Click2Call, or trigger web events using GET and POST options. We put what you can imagine within reach.

Got Questions?

Call 1-888-635-6835

MeloTel Telephone Feature Options

The MeloTel Hosted Phone System offers a variety of features and its benefits can be experienced without making any huge investments. It is considered a convenient and economic telecommunication option for small business organizations. To enjoy the features of a hosted phone system, it is not necessary to purchase and maintain costly equipment in your office. The equipment is maintained at our site, all you need is a high speed Internet connection.

How big is MeloTel Serviceability Footprint

MeloTel is constantly expanding our Telephone Number Availability Footprint. You may view the most up to date and accurate list here.

Our Network and Service Uptime
Percentage of our customers who have stayed on with MeloTel after their first year
Percentage of our customers who said they would refer us to their friends
Percentage of our customers reviews that rated us as Much Higher Quality

Cloud Hosted PBX

PBX Cloud Hosting

SIP Phone