Client Spotlight: Envirotek Solutions

Submitted by Dan Faraldo in Client Spotlight

If you own a business in the food industry, you’re well aware of how important all of your equipment is to you. If the glass cleaner at your bar goes down or your dishwasher in the kitchen is acting up, you need an immediate solution. You don’t have time to sit and wait around as your establishment demands that you provide top-of-the-line customer service and, of course, sparkling clean dishware.

Envirotek Solutions is a restaurant owner’s one-stop shop!

For owners of restaurants, hotels, bars, banquet halls and clubs in the Greater Toronto Area, Envirotek Solutions is your one-stop shop for all of your business needs! Having just celebrated their five year anniversary last month, Envirotek Solutions boasts both an incomparable customer service regimen and an impressive comprehensive list of solution-based services.

Envirotek Solutions owners, Imran Alibhai and Elias Abuaita take great pride in the fact that for any service or piece of equipment needed by a food establishment in the GTA, their company has the solution. Envirotek Solutions sells and rents out kitchen equipment and they also provide expert service technicians who can service a restaurant’s coolers, walk-in freezers, refrigerators, gas equipment, HVAC units or electrical plumbing.

Envirotek Solutions has over 150 clients in the Greater Toronto Area.

Their team is counted upon to deliver such sanitary chemicals as degreasers, sanitizers, glass cleaners, bathroom chemicals and air fresheners every single day. One of the top benefits of working with this great company is that you don’t even have to have already established your business in order to get their help. As Elias informed us earlier this week, Envirotek Solutions also helps to get your restaurant off the ground!

“A customer comes to us and even if they don’t have secured financing, or even an idea, we have people who do market research to find out what’s best for the area you’re trying to open in,” Elias told us, “If you need financing, we also help with that, we work with major banks to provide you with financing. We help to build restaurants.”

Envirotek Solutions specializes in providing dedicated, personalized service.

He notes that, as smaller company, Envirotek Solutions can pay special attention to their clients – something larger businesses aren’t known for.

“With bigger companies, they tend not to care about the smaller guys,” says Elias, “They have their big accounts and they go and take care of them. But say there’s a little mom and pop restaurant in Toronto, they call them in for service. They don’t really show up until the next day or the day after because they have other people to deal with…The main thing is we get to our calls very fast. The longest it takes us is 24 hours.”

MeloTel shares the Envirotek Solutions vision for providing unbeatable customer service.

We’re so very happy to know that our customer service regimen is considered a highlight of the relationship between our two companies. Making use of MeloTel’s cloud-hosted Commercial Phone Services and web hosting services, Envirotek Solutions enjoys immediate and personalized attention.

“We get service right away, whenever we call in,” Elias details, “We get help when we’re adding new employees, They do it right away and they’re very happy to do it.”

If you own a GTA-based company within the food industry, please don’t hesitate to contact Envirotek Solutions for information about their comprehensive services. You can call them toll-free at 1-800-398-6891.