Eliminating Technical Jargon From The Lives Of Your Customers

As an industry professional, there is likely a multitude of terms that you consider to be part of your every day vocabulary. But, depending on your industry, many of those terms may be unknown to the general public. This isn’t to say that, in your dealings with the general public, you can never use those terms. However, it’s important to always communicate your points effectively. And often, that will entail eliminating technical jargon. This is…

3 Reasons To Blog Throughout The Holiday Season

In our last blog, we stressed the importance of sprucing up your company website for the holiday season. And even though we’re only midway through October, it is definitely the time of year to begin considering the steps you plan on taking to make the upcoming holiday shopping season a successful one for your business. Part of a “spruced up” website is a regularly updated blog. Naturally, you should post entries all year round. This…

MeloTel Version 4 is paving the way for WebRTC

Presently MeloTel is VoIP Panel is released 3.7, however we are now planning a major release of our latest VoIP Panel Version 4. With this update comes some major improvements and paves the way for full utilization of WebRTC. Since MeloTel VoIP Panel Version 4 is a major release, the current release notes contain only the changes that, in our opinion, might affect existing customers. If you have any questions about how these changes affect…

5 More Keys To Customer Satisfaction

At MeloTel, we love our customers. And although we imagine that most business owners greatly appreciate the support they receive from their customers, MeloTel truly cherishes the many relationships that it has developed with its clients over the years. We do our best to show our appreciation in many ways. Our blog, for example, started a “Client Spotlight” series some time ago. The blogs that are part of this series shine some well-deserved spotlight on…