Introducing MeloTel’s New Incoming SMS Service!

In today’s world, texting is one of the most popular ways for people to communicate with each other. In fact, there are many who actually complain that they receive more text messages than they do phone calls from their closest friends. And while texting may not have been invented specifically for the purpose of avoiding phone calls, it has certainly provided quite the convenience in the world of communicating. After all, texting allows people to…

Completing Our Look At “Da Feeder 5 Minute(ish) Intro”

In our last blog, we introduced our recently posted YouTube video entitled “DaFeeder 5 Minute(ish) Intro”. In the video, MeloTel Founder and CEO, John Meloche details the ways in which our fantastic DaFeeder Preview Dialer service can make the lives of your call centre staff members so much easier. With the help of visuals, John showcases the many benefits of using DaFeeder, which include setting up your own calling campaigns, loading scripts for your phone…

MeloTel Launches “DaFeeder 5 Minute(ish) Intro” Video!

DaFeeder Preview Dialer is a must-have feature for any business that operates a call centre. This web-based telemarketing software allows for your employees to not just have contacts automatically dialled for them, but it functions as an excellent online filing system. It’s a simple web-based telemarketing software that allows even the most inexperienced computer users to manage campaign dialing and dispositions. Yesterday, MeloTel’s Founder and CEO, John Meloche launched a brand new video entitled “DaFeeder…

MeloTel In A Nutshell: Tech Wizards Who Provide Unbeatable Customer Service

Not everyone is a computer whiz. And that’s why MeloTel hires the best computer whizzes in the business! We not only make it a point to provide expert services by way of solving computer issues for our customers, but we also insist upon providing the best customer service available anywhere! Perhaps, it’s fair to say that the MeloTel team is comprised of individuals who are equal parts technology geek and customer service expert. We mean…

The Extreme Importance Of Sticking To Your Word

Is there anything more important than your word? In the world of business, it’s difficult to conclude that there is a more important trait than trustworthiness. If you can’t keep to your word, you will lose business. It’s that simple. Trust is everything. When customers call your company looking for solutions to their problems, they expect you to be a problem solver. Creating more problems is a surefire way to earn a bad reputation for…

Highlighting The Importance Of Networking

On behalf of the entire MeloTel team, we’d like to take this opportunity to thank everyone who came by to see us at the Better Business Expo yesterday at Montecassino in North York. It was a great pleasure to meet so many amazing business owners from such a wide variety of industries. Of course, our team was only too happy to get them up to speed about the wonders of VoIP technologies and the various…

A Reminder To Join Us At The Better Business Expo Tomorrow!

We’re pretty excited about tomorrow! As a reminder, MeloTel will be an exhibitor at the Better Business Expo which is taking place in North York. It all goes down at Montecassino, which is located at 3710 Chesswood Drive. It gets going at 1pm with pre-event workshops that run until 3pm, at which point the tradeshow will officially begin and run until 7pm. Tomorrow’s event will mark the third Better Business Expo that MeloTel has participated…

How Important Is It To Provide Your Employees With Regular Feedback?

We have to admit that the question posed by the title of today’s blog has an incredibly simply answer: very. Let it not be lost on you that communication always has been and always will be an incredibly important part of any relationship. Many would argue that it’s the most important part! And that is certainly true for the employer/employee relationship. Simply put, provide regular feedback to your employees if you want your business to…

Improving Your Company Website Should Be A Top Priority

In our last blog, we revisited the topic of company website upkeep. Arguably, keeping your website fresh is even more important that keeping your place of business neat and tidy. Okay, maybe not more important. But let’s look at it this way. By maintaining the clean and professional look of your place of business, you impress the many visitors you get each day. However, your company website is open to a much larger audience –…

4 Reasons To Update Your Company Website This Fall

Fall starts in two days. And while the weather, here in the Greater Toronto Area, doesn’t reflect that (summer finally decided to show up!), rest assure that we will all be feeling the return of chilly weather shortly. For business owners, the fall represents the beginning of the fourth quarter. With October right around the corner, now is the time to think about injecting some new life into marketing strategies in order to end the…