Continuing Our Commitment To Making Your Life Easier

At MeloTel, we cherish our customers. It’s never lost on us that each and every North American business owner who has entrusted our company as their telecom service provider has taken a chance. We know that it’s likely easier to go with one of the big-named corporations, simply based on their sizes, illustrious advertising campaigns and resulting reputations. This is why we take such great strides in truly making it easier to work with us….

A Very Happy New Year From MeloTel!

Happy New Year everyone! 2018 is finally here! And with the changing of the calendar comes a brand new opportunity for you to take your business to the next level. The entire MeloTel team is excited to work with you to help you make this year your most successful year yet. Having come off of our most successful year ever in 2017, we’re pretty motivated to top it. And the only way we can do…

Helping You To Have A Very Happy New Year!

Welcome to the final entry into the MeloTel Blog for the year 2017! It’s been a fantastic year for us. In fact, 2017 was our company’s most successful year yet. So, we’d like to take this opportunity to thank each and every one of our clients for helping to make it so. We’re very grateful for all of the businesses throughout North America that have taken chances on us and have entrusted MeloTel to be…

Working Together To Make 2018 Your Most Prosperous Year Yet!

On behalf of the entire MeloTel team, we hope that you all had a very Merry Christmas! It’s hard to believe that yet another holiday season has come and is almost gone. With that said, we’d like to remind you that we are open today and tomorrow until our regular time of 6:00 p.m. EST, however we will be closed until Tuesday, January 2nd so that we can all ring in the new year. Here’s…

A Very Merry Christmas From MeloTel!

Well, it’s that time of year again! It’s the official last day of work for the MeloTel team before Christmas gets here. We must admit that we’re very much looking forward to the annual MeloTel dinner that company founder and CEO, John Meloche will be hosting at his favourite restaurant, David Duncan House tomorrow. It’s always a blast – filled with great eats and amazing company. Of course, we expect no different this year. We’d…

3 Good Ideas About How To Make 2018 Your Most Successful Year Yet

With the holiday season about to officially get underway, most business owners are thinking about what business will be like once they return from the holidays. If you’re the type of business owner who makes New Year’s Resolutions, you’re among the majority. It only makes sense to think of ways to improve business from one year to the next, right? At MeloTel, we strongly believe we have some good ideas about how you can make…

3 Reminders Of How To Offer Festive Customer Service Over The Phone

The busy holiday shopping season – which is the present time of year (“present”, see what we did there?) – isn’t just about retailers enjoying rushes of new customers through their doors. It’s also a time when individuals who work on the phone are inundated with heavy waves of phone calls from customers. Needless to say, ensuring top-quality customer service should top the to-do lists of all companies that conduct business over the phone. At…

Revisiting A Call Centre Must-Have: DaFeeder Preview Dialer

MeloTel has long heralded the wonders of DaFeeder Preview Dialer – a practical must-have for all call centres. It is a web-based telemarketing software that doubles as an automatic dialer and an online filing system for your call centre representatives. The feature allows call centre managers to load in campaigns of their choice so that they can adequately determine which leads are called and at what time. Campaigns can be based on industry, location in…

It’s Time To Deck The Halls…Of Your Website!

In case we haven’t made it obvious in years past, the MeloTel team is pretty fond of the holiday season. And, arguably, no one gets more into the holiday spirit than our company’s Founder and CEO, John Meloche. All you need to do is have a listen to his two volumes of Uncle John’s Holiday Hits for proof. During the holiday seasons of 2012 and 2013, John released full-length albums comprised of holiday favourites sung…

Gearing Up To Serve You Throughout The Holidays

Both MeloTel clients and readers of the MeloTel Blog alike (which include many of the same people, we’re happy to say!) know how important it is for us to provide top-of-the-line customer service. In many of our blog posts, we champion the act of being accessible and ensuring that customer needs are met expeditiously. We make it a point to put our customers first, giving MeloTel the reputation of a “people’s company”. During the holidays,…