Delivering Your Best Customer Service Is A Holiday Season Must

Providing top-of-the-line customer service is important all year round. But, it can be argued that there’s no more important time of year than now to turn up your customer service levels. Undoubtedly, your call volume has increased over the past few weeks. With holiday shoppers all over North America looking for the perfect gifts for their loved ones, your business is being called upon at a higher rate than normal for help. Keep in mind…

Getting Set To Celebrate Our 10th Anniversary!

On January 4th, 2019, MeloTel will turn 10 years old! The notion of starting a business that would transition business owners from using their age-old traditional landline phones to a new and innovative VoIP-based system may have seemed like a crazy one a little over a decade ago. But to MeloTel Founder and CEO, John Meloche, it was a bright idea worth investing in. At a certain point in our history – which wasn’t all…

3 Ways To Get Your Company Website Holiday Season Ready

With Christmas just a little over a month away and the holiday shopping season now in full swing, there is no better time to update your company website than right now. Let it never be lost on you that, in today’s world, the vast majority of consumers go online to browse products and compare prices before they visit brick and mortar store locations. And some don’t visit any physical store locations at all! Online shopping…

Preparing Our Team And Our Clients For A Wonderful Holiday Season

On behalf of the entire MeloTel team, we’d like to take this opportunity to offer all of our friends, family members, colleagues and clients a very joyous holiday season! You may be thinking that it’s a bit early to start offering holiday well wishes, but that’s not the way we see it. If you know anything about the MeloTel team, you know that we love the holidays. And we always enjoy celebrating them together. This…

How To Make Customers Switch From Your Competitors To Your Company

At Melotel, we have many clients who have made switches from well-known, larger corporations to our smaller, customer-first organization. One of the top reasons for that is we put our customers first. Our customer-centric approach to doing business includes getting to know each of our clients personally so that we become aware of their unique needs. It also includes various steps than enable us to provide business owners with reasons to switch from other telecom…

An Important Message From MeloTel To All Business Owners

For approximately the last eight months or so, a large number of Bell customers have participated in what can only be called a mass exodus from the large-scale telecom provider. It has come to our attention that many people have experienced challenges with Bell’s version of the Single Number Reach service, not the least of which is Bell’s halting of the services that their customers have depended on for many years. Quite obviously, this has…

Why It’s Best To Treat Customers Like Friends

In our past two blogs, we championed the act of blogging because, among many other reasons, it positions your company as a “friend” to its supporters. As we’ve highlighted, in today’s world, consumers want more than just products and services. They want to be able to put their trust in particular brands so they can go back to them time and time again for what they need. Today, a dependable company is like a trusted…

3 Ways Blogs Can Bring You More Business

In our last blog, we revisited the power of blogging and pointed out just how much blogs can make your business look better. At MeloTel, we take great pride in the fact that our Bloggers & Creative Writers For Hire don’t just make our website look good, they also significantly change the images of our clients’ company websites. Let’s work together to take your site from being a stagnant entity to a constantly updated source…

3 Ways Blogs Make Your Business Look Better

At MeloTel, we love blogging! Perhaps, you’ve noticed. No less than four times a week, we ensure that our company website is updated with fresh new content. Our Bloggers & Creative Writers For Hire make it a point to provide engaging, intriguing and relevant content to the website of small and medium-sized business owners all over North America. Our blogs have proven to be able to grow online audiences and attract new customers to brands….

Continuing To Ensure You Provide Superior Holiday Customer Service

In our last blog, we returned to the topic of customer service and highlighted how important it is to provide the unbeatable variety during the upcoming holiday rush. With November now here, there is literally no time to waste in injecting additional cheer in your customer interactions. Over the course of the next several weeks, your customers will be looking for places to purchase their holiday gifts. What will make them select your brand over…