3 Simple And Effective Ways To Keep In Touch With Your Customers

Communication is at the core of every strong relationship. This certainly isn’t the first time we’ve said that and it’s not likely to be the last. As a company that thrives on the concept of communication, MeloTel is big on developing and growing the relationships we have with our customers all over North America. And we know that offering top-notch telecom services is only the beginning. A strong relationship requires nurturing. It’s a back and…

The Importance Of Selecting The Perfect Domain Name

Choosing a domain name for your company website may not be as easy as you think. Consider the time it took for you to settle on the name of your business. Undoubtedly, a lot of thought went into it, even if it was based on a family name. Did you go with tradition? Did you create something totally unique? Clearly, your business name is incredibly important. Therefore, your company website’s domain name should be considered…

Taking The Necessary Steps To Improve Your Call Centre

All call centre business owners and managers want their companies to run like well-oiled machines. However, there are a lot of cogs and wheels that need constant oiling in order for the business to function at its best. What does that mean, exactly? Well, firstly, it entails paying close attention to the needs and concerns of the individuals who work the phones for you. They’re all made up of different personalities. You have to cater…

3 Easy Ways To Rid Spam From Your Life For Good

Spam is generally defined as unsolicited messages that are received electronically. More often than not, spam is of a marketing nature. While it’s wise to market your business via e-mail, it is certainly unwise to inundate random email inboxes with advertisements that were never requested. The true definition of spam comes by way of the onslaught of unasked for emails that come from businesses their recipients have never heard of. It’s annoying. And, as a…

Why Your Company Website Looks Better With A Blog Section

When the modern day consumer visits a company website, he/she generally looks for few important things. One, it must be easy to navigate. Today, most people have short attention spans and not enough time to spend figuring out where to find what they need. A site with tabs clearly displayed at the top of the homepage will generally be perceived to be user-friendly. That’s certainly a plus. Secondly, website visitors are going to be impressed…

Just A Reminder – VoIP Rules!

As Canada’s Hosted Company, MeloTel proudly offers a wide variety of services that we feel makes us more than your average telecom provider. MeloTel is a one-stop shop for all of your business needs! Whether you need to have your website regularly updated on your behalf, your spam blocked or your call centre running like a well-oiled machine, MeloTel has the solution for you. However, we’ll never forget about what brought us to the dance….

Webmastering Just Got Better And Easier To Understand!

At MeloTel, we have long heralded the act of designing and maintaining a well-functioning, easy-to-navigate and visually attractive company website. Although we’ve pointed it out numerous times before, it bears repeating that, in today’s business world, it is vital for a company to have a strong online presence. For most web users, an outdated website is often seen as a sign that the business it represents may not even exist. Allow us to help you…

Introducing The Plantronics Convertible Headset!

As you’re quite likely aware, MeloTel prides itself on being a top-of-the-line telecom provider. We’re able to confidently make such a statement, firstly because of our dedication to providing unbeatable customer service. We know that no matter what products and services we offer small and medium-sized business owners in North America, it’s our genuine interest in our clients that helps to separate our brand apart from our competitors. Our team places great emphasis on its…

It’s Time To Spring Clean Your Website!

We’ve got a little over a week of spring under our belts now. Here’s hoping you’ve already had the opportunity to do a little spring cleaning around your business location. However, no matter what type of business you run, you should know that spring cleaning is not limited to tidying up around your physical place of business. Your company website needs attention too! What is the first impression your website gives off? Log on to…

Why Is It So Important To Provide Feedback To Your Call Centre Employees?

If the title of today’s blog seems like a silly question – good – that means you’re already on the right track! It should be considered absurd to not provide call centre employees with feedback. In fact, we’d be willing to argue that out of all job types, call centre phone agents require the most attention from their superiors. As the owner of a call centre business, it’s important that you never neglect the feelings…