Should You Go With A Short Or Long Domain Name For Your Website?

When selecting a domain name for your business, it appears sensible to take the short and sweet approach. And in many cases, this is true. Our own website, for example, is simply our business name. Coming up with MeloTel.com didn’t take us very long, for obvious reasons. However, not every business has a name as short as ours. If every business owner took the same approach that we did, there would be some incredibly long…

The Importance Of Hiring A Professional Blogger

Bloggers are experts in the art of communicating. The messages they send through their blogs are meant to draw attention to the company websites where the blogs are posted. That’s stating the obvious, right? However, it’s important to note that not all blogs are created equally. The most compelling of blogs are written in inviting and engaging voices. Have you picked out the “engaging” sentences in this very paragraph? No less than two questions were…

Still Attempting To Block Spam From Your Email Inbox?

If you have an email address (and who doesn’t?), you’ve very likely been a victim of spam. How do spammers even get your email address? Well, chances are that you’ve inputted your email address into a web form at some point. It’s hard to determine exactly which sites led to the spam you’ve received and it’s just as hard to stop the spam from coming your way. Or is it? There are a few things…

Recalling The Business-Enhancing, Money-Saving Benefits Of VoIP

The argument of what type of phone service is better – traditional landline or VoIP – rages on. Well, at least, for some people, it does. At MeloTel, we’ve long been convinced that the many advantages that VoIP telephony provides business owners across the world help it to far outdo traditional landlines. Of course, there are still those who aren’t quite hip to the game, just yet. To them, VoIP is still some kind of…

Being Easy To Access Is A Key To Unbeatable Customer Service

“So I called up (a service provider) to ask a simple, but important question and I couldn’t get anyone on the phone. The voice prompt kept asking me for a ticket number of some kind, but I never got one. So I kept pressing “0” hoping that it would just put me through to a live representative. Nothing. The system just kept hanging up on me. I tried calling about three more times…I still couldn’t…

3 Ways To Make Your Telemarketers’ Lives Easier

If you’re an employer of telephone agents, then you know just how hard it can be to hear the word “no” every day. Needless to say, you hear that word when you monitor the phone calls of your reps. Cold callers are especially used to rejection. But that doesn’t make it easy for them to handle it. A person whose job it is to generate sales over the phone from people they’ve never met before…

Why Keeping Your Company Website Updated Is A Must

In 2017, a lot of people are meeting each other over the internet. With a wide variety of dating websites and apps to choose from, couples are being created in ways that were impossible just a couple of decades ago. Interestingly, many individuals gain their first impressions of their eventual partners by viewing pictures of them online. Needless to say, the internet is a pretty powerful tool. The internet provides most consumers with their first…

Never Underestimate The Importance Of Feedback

At MeloTel, we talk a lot about the importance of good communication. It’s important to note that the ways in which you communicate with your customers make all the difference in the world when it comes to how your business is perceived. Let it not be lost on you, however, that communication within the workplace is arguably, even more important. After all, if you can’t adequately keep the lines of communication open between your employees…

4 Phone Etiquette Practices That Showcase Excellent Customer Service

When you’re speaking with someone on the phone, you don’t have the advantage of eye contact, hand gestures and facial expressions to communicate your mood. With only your voice as a communication source, it’s imperative that you become a master of using the correct tone and speed. The inflections in your voice are what will either endear you to your callers…or turn them off! But it’s not all about the sound of your voice. To…

3 Important Questions To Ask Yourself Before Starting Your Blog

We’re big on blogging. You might have noticed. Not only do we submit three original blog posts to our website on a weekly basis, but we’re always hard at work composing blogs for our amazing clients. With dozens of company websites all across North America to keep updated each and every week, our Bloggers & Creative Writers For Hire keep pretty busy! Not only does our team have to research the various industries of the…