Highlighting The Importance Of Effectively Communicating With Customers

Communication is the key. Perhaps, it’s a cliché. Maybe it’s an overused phrase. But to state that it is untrue would be…well, untrue. No matter what type of relationship you’re in, it’s incredibly important to have good communication. The number of relationships that have either ended or been altered indefinitely due to miscommunication is incalculable. With that said, it’s hugely important for your company to be able to communicate effectively with its customers. How can…

Introducing The MeloTel SIP Cloud Softphone!

The team, here at MeloTel, continues to pride itself on being on the cutting edge of telecom technology. In the world of telecom solutions, we feel confident that our cloud-hosted Commercial Phone Services simply can’t be beat. But we’re delighted to announce that we’ve taken our phone services to the next level. If you’re already taking advantage of them, you’ll be pretty excited to hear about our latest innovation! MeloTel is proud to announce the…

MeloTel Has A Bunch More 416 Vanity Numbers To Choose From!

Earlier this week, we revisited the concept of vanity numbers and unveiled a bunch of 416 area code vanity numbers that are available to all of MeloTel’s new customers of our cloud-hosted Commercial Phone Services. Whether you are operating in the Toronto area or not, 416 phone numbers are hot commodities. Add the benefits that come with easy-to-remember vanity numbers and you’ve secured yourself a very profitable way of promoting your business! As we mentioned…

Hot 416 Vanity Numbers Available To New Customers!

Vanity numbers are awesome! And you know we’re telling the truth, because we’re practicing what we preach. Since our company’s inception, we have been using the toll-free number 1-888-MELOTEL in order to ensure that our customer base easily remembers how to call us. Quite obviously, one of the biggest benefits of having a vanity phone number is that it helps for your phone number to be memorable. And yes, that translates into a lot more…

Making The Lives Of Your Call Centre Employees Easier

Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly a gruelling one. Just ask anyone who has ever worked on the phones. Not only are these amazing individuals required to talk to hundreds of people every day, but they often have to overcome agitated responses from leads who feel like they are being disturbed. We’ve all probably been short with a telemarketer a time…

The Importance Of Keeping Your Website In Tip Top Shape

What exactly does it mean to keep your website in tip top shape? At MeloTel, the way we see it is that particular attention needs to be paid to two important facets of your website: its content and its design. Neglecting to update either of these two facets on a regular basis will have its visitors thinking that your company is slacking. In other words, they won’t be quick to return, leaving your business with…

How Important Are Taglines And Slogans For Branding?

“Just Do It”. “I’m Lovin’ It”. “Taste The Feeling”. What do these phrases mean to you? For most people, immediate images of Nike, McDonald’s and Coca-Cola come to mind. Now, we’re not exactly endorsing any of these brands. But we are saying that these slogans have helped these super successful corporations stick in the minds of consumers worldwide. These simple three-word sentences have had huge impacts on the buying public – proving how important it…

5 Facts About MeloTel’s Phone Services That Make Them Superior

What makes something superior? Well, quite obviously, by definition, it would be an outstanding quality that isn’t possessed by any other person or thing. So, can MeloTel truly call its VoIP-based Commercial Phone Services superior? Well, let’s see. Firstly, we know that it provides an unparalleled number of calling features. Secondly, we know that it is a lot more cost-effective than the average phone plan. And we also know that our customer service is second-to-none!…

Accessibility Is The Key To Strengthening Customer Relationships

Customers place a lot of value on the relationships they have with the companies they do business with. It may not always seem like it. After all, it’s not like people just sit there and think about all of their favourite companies on a regular basis. But, certainly there are particular companies that come to mind when people are in need of particular items and/or services. What most inspires a person to select one company…

4 Ways To Ensure Your Phone Agents Are Performing At Their Best

Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls – or accept incoming calls – and speak to people they’ve never met before. However, their jobs entail that they speak to their leads and customers almost as if they were best friends. Tone, inflection and wording are all huge. Putting forth an equal combination of friendliness and professionalism is of major importance to any…