How Can You Get Everyday Consumers To Love Being Your Customers?

In yesterday’s blog, we offered up some tips for how you can excite and engage your customers. We’re proud to say that all of our tips were taken out of the “practice what you preach” jar as we’ve used them all ourselves and have achieved great results. In today’s blog, we’d like to revisit that topic to offer you a few more ways to get everyday consumers to become people who just love being your…

3 Easy Ways To Excite And Engage Your Customers

At MeloTel, we like to consider our team to be of the “practice what you preach” variety. This is why the many different pieces of advice we dole out in our blogs are tidbits we take to heart and practice ourselves. Today, we’d like to take the opportunity to offer a few tips that we regularly adopt in order to grow our company’s reputation amongst the members of our customer base. We’ve have great success…

What Are The Right And Wrong Ways To Place Callers On Hold?

No business owner is immune to having to represent his/her company over the phone. Whether it’s for booking appointments, making reservations or simply discovering the hours of operation, consumers call companies all the time. It’s so vital to remember that when representing your company over the phone, you don’t have the luxury of hand gestures, facial expressions and other types of body language to convey your message. As we’ve pointed out many times in the…

How Conference Calling Can Better The Way You Do Business

We truly live in amazing times. A lot has changed over the years. At one time, people would have to write each other letters on pieces of paper, fold those pieces of paper, pack them into envelopes and mail them off. Several days or even weeks later – depending on the distance the envelope had to travel – a recipient would open the letter and read what was written. Sure, people still send each other…

Why Returning Phone Calls Should Be A Top Priority

Today, more than ever, your company’s reputation counts for a lot. Needless to say, word can spread fast. With the advent of social media came multiple ways for individuals to express their dissatisfaction to upwards of thousands of people within seconds. Your company’s reputation can be made or broken by the ways in which people discuss it online. This is why it’s so important to focus on your customer relationships. Gaining and maintaining respectability has…

LastPass Lets You Use The Last Password You’ll Ever Need

Each and every one of us logs into a variety of different websites on a daily basis. We’re sure of it. In 2018, there’s really no way around it. We log into our email addresses and social media accounts several times a day. As well, most of us are pretty used to doing our banking online and we undoubtedly use a number of other apps on our phones. What that all means is that there…

The Magic Of TeamViewer: Providing Remote Desktop Access And Support

At MeloTel, we pride ourselves on providing the absolute best customer service in the telecom industry. If you’ve experienced any interaction with a member of our technical support team and do not feel that the experience was top-of-the-line, we’d like to know about it. Our team is constantly working to improve upon its already-stellar reputation. We’re aware there is always room for improvement. And we’ll stop at nothing to be number one in your heart!…

How Subtle Changes To Your Website Can Provide Big Benefits

In today’s blog, we offer you something from the pages of “practicing what you preach”. Just last week and only a few blogs ago, we revisited the concept of keeping your company website freshly “tuned up”. We listed such traits as being mobile-friendly, easy to navigate and regularly updated with fresh content as must-haves for any site. So, as mentioned, we decided to take a page out of our own book and spruce our blog…

Single Number Reach Revolutionizes The Way You Do Business!

At MeloTel, we’re very proud of the fact that there is a growing number of business owners from all over North America who entrust us as their telecom service provider. We believe that the reason our customer base continues to grow is our healthy combination of unbeatable customer service and incomparable cloud-hosted services. As you can imagine, we could go on and on about how beneficial our services are for small and medium-sized businesses. But…

The Beauty Of Blogging: A Brilliant Business Booster

In our last blog, we revisited the importance of regularly adding new content to your company website. We stressed the importance of blogging, pointing out the fact that businesses that add at least one new blog per week to their websites guarantee their site’s visitors that they won’t go a week without new content. The importance of staying fresh couldn’t be more important in today’s world. To reiterate another point we made, Google is prone…