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Successful businesses have customers that offer them long-term support. But how is such loyalty gained? It’s all about meeting the needs of your customers.
Dead silence during a telephone call is a bad look. Simply put, it often gives callers the impressions that their calls have been disconnected.
Not every customer is a consumer alone. Of course, many customers are business owners too. Enter the world of business-to-business sales.
Communication is the beating heart of any successful small business. Without effective communication with your customer base, your business risks fading into the background noise.
Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing your phone agents with feedback.
The world has become a place where using our thumbs is the go-to method of communicating messages to others.