5 Signs You Have An Awesome Blog

Blogging may sound like an easy job. But there’s a lot more to it than you think. A good blog has interesting content that is engaging and worthy of further discussion. It also contains keywords that are relevant to your industry and, therefore, help for your website to get picked up in search engines. This is known as SEO (Search Engine Optimization). Blogs should also be written in a reader-friendly manner that doesn’t speak above…

Updates are Coming – Memorandum

Recently we posted about MeloTel Version 4 paving the way for WebRTC. Another notice we would like to release to our existing and prospect customers in the following; In VoIP Panel v4 and newer versions the email address of a VoIP Panel User Accounts will be forced to be unique. This will impact users in the following ways; Each user under an organization will be required to use a unique email address. You will only…

MeloTel Version 4 is paving the way for WebRTC

Presently MeloTel is VoIP Panel is released 3.7, however we are now planning a major release of our latest VoIP Panel Version 4. With this update comes some major improvements and paves the way for full utilization of WebRTC. Since MeloTel VoIP Panel Version 4 is a major release, the current release notes contain only the changes that, in our opinion, might affect existing customers. If you have any questions about how these changes affect…

Introducing Google’s “Mobilegeddon”. It’s a doozy!

Google has announced its new mobile-focused algorithm, which will rank mobile-friendlier sites higher in searches. Described by some as “Mobilegeddon”, this will signifigantly impact many small companies with either low quality mobile sites or no mobile sites at all, as their sites will appear lower in the search results. The impact o this change is affecting not only clicks but the decisions people make based on searches. On the other hand, this is good news…

OpenID 2.0 for Google Accounts is going bye bye

Some applications and websites use OpenID 2.0 for authentication when you’re signing in, and to access data that you’ve given them permission to access. OpenID 2.0 has been superseded by OpenID Connect. Starting April 20, 2015, OpenID 2.0 will no longer work for Google Accounts. VoipNow OpenID 2.0 is affected by this change. Please migrate to OpenID Connect by the shutdown date. Learn how to migrate to OpenID Connect, and the OpenID 2.0 end of…

5 Benefits Of Telephone Conferencing

From the “tell me something I don’t know” files comes the following statement: the internet has changed the world! Quite obviously, the ways in which we are able to communicate have vastly changed considering that the worldwide web allows us to easily keep in touch with individuals from all over the globe. On a regular basis, social media platforms such as Facebook and Twitter keep people from every spot on Earth connected. As a business…

5 Reasons To Return Your Phone Calls

As a business owner, you’ve undoubtedly undertaken a number of steps to ensure your customer base that you can be relied on. Clearly, you want your business to be considered a reputable one. To secure a growing client base, consumers must have faith that you represent a company that is trustworthy and dependable. So, naturally, you’ve taken a number of steps to prove that that is exactly the case. Or have you? You can have…

5 Keys To A Top-Notch Company Website

In our last blog, we detailed various traits that a company must possess if it wishes to be recognized as a top-notch over-the-phone customer service provider. We began our last blog, however, mentioning that we live in a digital world where people love using the internet. And, as we’ve mentioned in a number of older blogs, your company’s online presence needs to be a strong one in order to be considered a viable option in…

Finding Ways To Have Less Computer Stress

Computers can be incredibly frustrating. Just ask this blogger about his experiences with his own computer. Between the various glitches, bouts with freezing, lost files and out-of-the-blue shutdowns, it’s enough to make you want to pick your computer up and throw it out the window. Not before stomping on it a few times, of course. But even your blogger has to admit that there are better ways to resolve computer issues. As a business owner,…

5 Benefits To Being A Good Communicator

All good relationships have good communication as part of their foundations. And as a business owner, you’re undoubtedly aware that this goes double for the relationships you’ve developed with your clients. It’s not just about keeping in touch. It’s also about making your customers know that they are valued. This includes calling them by name, remembering important details about them and keeping them regularly informed. It’s important to treat your customers as you would your…