At MeloTel, we are committed to our customers. We don’t just make it a point to provide innovative cloud-hosted services coupled with unbeatable customer service. Our team also considers it very important to grow our customer relationships. Because our customer base is made up of business owners, we know that there are few ways to better build our relationships than to put extra efforts into promoting their businesses.
After all, the MeloTel team strongly believes that the success of our clients is, in part, a reflection of how beneficial our relationships with them are. That’s a major reason we’re so adamant about providing our clients with some much-deserved recognition. Over the past few years, the MeloTel Blog has been dedicating entries to our “Client Spotlight” series.
As the name gives away, these blogs shine the spotlight on our great clients. Each blog involves a short interview with a member of the spotlighted company to get some first-hand information about what the business is all about. The blogs also highlight the relationships between the clients and MeloTel, underlining the benefits each client has gained from working with us.
Most recently, our Client Spotlight blog shone some attention the way for North York Printing & Graphics Inc. In fact, the Markham, Ontario-based marketing materials company was featured in our blog this past Tuesday. To complete the blog, we spoke to the company’s head honcho, Brad Peat. He pointed out that one of his favourite similarities between North York Printing and MeloTel is that both companies offer the “personal touch” when it comes to customer service.
“I’m often talking to John himself or the same technical support representative,” he detailed “It’s nice to have a relationship, like when I call and hear ‘Oh, hey Brad! How are things going?’ It makes it more personal and I think you get things done quicker that way too.”
Among the other amazing clients who we’ve spotlighted in our blogs are ITEX Barter Canada, Trillium TLC, Choice Payment Solutions, TK Enterprises Inc. and Stellar Signs & Graphics just to name a few. Bonnita Calhoun, who co-owns South Florida-based Stellar Signs & Graphics with her husband, Steve was particularly happy about the way MeloTel was able to revamp their company website.
“After two failed attempts with two other web design companies we were stuck to a web page that didn’t showcase what we did,” she reported in her testimonial, “We were looking to create a colourful and eye catching web site which MeloTel made happen. The team at MeloTel listened to what I wanted and took it to the next level. The website we have now far exceeds what I had expected and the whole process was seamless.”
Simply visit our Client Spotlight Request Form and take a few moments to fill out the boxes provided. We’ll then contact you to set up an interview! For more information, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"