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The Most Reliable & Trusted
VOIP Service Provider
in Canada
April 30, 2015

Working Hard To Satisfy Our Growing List Of Customers

It’s the last day of April! And that means that it’s the last day for you take our Customer Satisfaction Survey in order to enter into this month’s draw for $100.00. If you have had any recent interaction with a member of MeloTel’s technical staff, then you are eligible to take the survey. It will only take you a couple of minutes. And you have the ability to enter every single time you have been serviced by a member of our team!

That means that if you don’t win this month, you can fill out another survey in May to possibly win $100.00 at the end of that month. Just ask Brad Atkin of Canadian POS Corporation. It just so happens that he won our monthly cash giveaway in both February and March! Needless to say, our Customer Satisfaction Survey has been quite the hit with our clients. We were kind of hoping it would get a good response.

Then again, how could you not get a good response when you’re forking out $100.00 each month? Who doesn’t like the chance to win money? At MeloTel, we knew that this new initiative – which began off the top of the new year – would garner our business some additional buzz. But the most important thing for us was to gain some important information about how our customers felt about our customer service.

Readers of the MeloTel Blog are very well aware of how important customer service is to us. It’s never lost on us that we are customers ourselves. So we do all we can to ensure that we treat our customers the way that we would want to be treated. However, that doesn’t make us perfect. The constructive criticism we’ve received in some of our surveys has greatly helped us to step up our customer service game already.

Contests, it should be highlighted, are great for a whole other reason. They’re bound to draw some attention from people who aren’t your customers yet! Word gets around when people are happy with a company that they are working with. With people in today’s social media-crazed world regularly interacting with each other online, it’s pretty easy to get the message out there. And, thankfully, good news travels fast!

As a result, MeloTel has happily welcomed a number of new clients in recent weeks. We’re especially happy that our VoIP-based Commercial Phone Services are providing the type of calling features to busy business owners that they never before thought were even possible. Not to mention, we’re saving them a lot of money on their monthly bills. So it’s pretty safe to say that a new MeloTel customer is a happy customer.

We’ve also added new clients who are now having their websites regularly updated by our team of talented Bloggers & Creative Writers. The social media-crazed world, that we referred to earlier, is obviously one that is comprised of people who enjoy surfing the net. With new informative and interesting content being added to our clients’ websites on a regular basis, they are enjoying new ways to encourage additional traffic. And the more traffic you get to your site, the more opportunities you have to convert website visitors into customers.

At MeloTel, the growth of our business depends heavily on the growth of your business. That’s why we’re so invested in providing you with the most beneficial services in the telecom industry – all the while offering the best customer service around. Don’t forget to fill out our Customer Satisfaction Survey to tell us how we’re doing. You could be $100.00 richer by tomorrow! And if you have any questions, don’t hesitate in calling us at 1-888-MELOTEL!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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