MeloTel Features, MeloTel News

Working Hard To Satisfy Our Growing List Of Customers

It’s the last day of April! And that means that it’s the last day for you take our Customer Satisfaction Survey in order to enter into this month’s draw for $100.00. If you have had any recent interaction with a member of MeloTel’s technical staff, then you are eligible to take the survey. It will only take you a couple of minutes. And you have the ability to enter every single time you have been serviced by a member of our team!

That means that if you don’t win this month, you can fill out another survey in May to possibly win $100.00 at the end of that month. Just ask Brad Atkin of Canadian POS Corporation. It just so happens that he won our monthly cash giveaway in both February and March! Needless to say, our Customer Satisfaction Survey has been quite the hit with our clients. We were kind of hoping it would get a good response.

Then again, how could you not get a good response when you’re forking out $100.00 each month? Who doesn’t like the chance to win money? At MeloTel, we knew that this new initiative – which began off the top of the new year – would garner our business some additional buzz. But the most important thing for us was to gain some important information about how our customers felt about our customer service.

Readers of the MeloTel Blog are very well aware of how important customer service is to us. It’s never lost on us that we are customers ourselves. So we do all we can to ensure that we treat our customers the way that we would want to be treated. However, that doesn’t make us perfect. The constructive criticism we’ve received in some of our surveys has greatly helped us to step up our customer service game already.

Contests, it should be highlighted, are great for a whole other reason. They’re bound to draw some attention from people who aren’t your customers yet! Word gets around when people are happy with a company that they are working with. With people in today’s social media-crazed world regularly interacting with each other online, it’s pretty easy to get the message out there. And, thankfully, good news travels fast!

As a result, MeloTel has happily welcomed a number of new clients in recent weeks. We’re especially happy that our VoIP-based Commercial Phone Services are providing the type of calling features to busy business owners that they never before thought were even possible. Not to mention, we’re saving them a lot of money on their monthly bills. So it’s pretty safe to say that a new MeloTel customer is a happy customer.

We’ve also added new clients who are now having their websites regularly updated by our team of talented Bloggers & Creative Writers. The social media-crazed world, that we referred to earlier, is obviously one that is comprised of people who enjoy surfing the net. With new informative and interesting content being added to our clients’ websites on a regular basis, they are enjoying new ways to encourage additional traffic. And the more traffic you get to your site, the more opportunities you have to convert website visitors into customers.

At MeloTel, the growth of our business depends heavily on the growth of your business. That’s why we’re so invested in providing you with the most beneficial services in the telecom industry – all the while offering the best customer service around. Don’t forget to fill out our Customer Satisfaction Survey to tell us how we’re doing. You could be $100.00 richer by tomorrow! And if you have any questions, don’t hesitate in calling us at 1-888-MELOTEL!

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