There’s less than a week left in the decade! 2020 is almost here and the MeloTel team would like to wish you a very Happy New Year! In fact, we’d like to wish you a very Happy New Decade! (How come no one ever says that?) With the 20’s about to take off, we imagine you have some plans for your business so that it succeeds in ways it didn’t during the teens. (Is that what we’re calling the decade about to end?).
At MeloTel, we believe the first step to enjoying a new decade is to increase focus on creating excellent customer experiences. For the past 11 years (we’ll actually be celebrating our 11th anniversary on January 4th!), we’ve been steadfastly committed to providing the best possible customer service in the telecom industry. We believe that it has helped to set our brand apart from its competitors.
On Forbes.com, Elaine Pofeldt agrees that, in 2020, human connection will matter more than ever. “Many people are lonely, isolated and alienated in a world that’s increasingly driven by technology,” she writes, “Smart entrepreneurs will find ways to devote the time they’ve freed up with technology to getting to know customers better, even if that’s through simple methods like taking a few extra minutes to talk with them.”
At MeloTel, we also do our best to keep active on social media. Throughout the year, we post a blog to our website nearly every business day of the week. Links to those blogs are placed on our Facebook and Twitter accounts as well as MeloTel CEO John Meloche’s LinkedIn page. In 2020, you’d be wise to keep your social accounts active in order to drum up as much attention for your business as possible.
“When there’s 3.1 billion social media users, you could say that social media is a relevant and powerful tool,” says Kevin Burns on Pingboard.com, “Plus, about 80% of people follow at least one business on Instagram alone. Engaging with your customers and potential clients is a lot easier thanks to the many social media channels available – doing so keeps your business relevant and allows you to reach across the globe to promote your business.”
While we are clearly advocates for social media interaction, we will never deny that the good old face-to-face encounter cannot be beaten. Take advantage of business events such as trade shows and conferences by either attending them or becoming a vendor. Meeting both business professionals and consumers will enable you to initiate those all-important relationships that could lead to significant sales boosts in 2020.
“Whenever the opportunity arises to join a networking event, go!” encourages Burns, “This is a huge chance to expand your brand and extend your networks. Building relationships with other people can be highly beneficial for your business growth. Networking is a great way to connect with others that can help build and grow your business, like investors, mentors, customers, employees and so on.”
Don’t forget we’re open today! So for information about any and all of our cloud-hosted services, please don’t hesitate to call us at 1-888-MELOTEL or use the Live Chat feature on our website. Happy New Decade!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"