Customer Service, MeloTel News

Wishing You A Very Merry Christmas!

At MeloTel, we don’t consider ourselves your normal, run-of-the-mill type of business. Perhaps, it’s because we know that the VoIP-based services we offer North American business owners are second to none. Maybe, it’s because we know that our customer service practices are unbeatable. Then again, it’s most likely because we have the greatest customers in the world! And we’d like to take this opportunity to thank you for not being normal, run-of-the-mill clients.

MeloTel’s customers are among the most innovative, forward-thinking and hard working individuals in existence. We know this because we have the distinct pleasure of working closely with you on a great deal of your business endeavours. We don’t just consider ourselves your vendor, we see ourselves as your business partner. And we’re elated to know that that’s how you feel about us as well! Simply see our recent Client Spotlight blog on TK Enterprises Inc. for such a testimonial.

Perhaps, another reason why MeloTel considers itself a brand that stands out is that we’re not all about conducting business in an old-fashioned way. As you may have noticed, we’re more interested in the building of relationships than the simple making of a buck. Our Founder and CEO, John Meloche has offered up the perfect example of how MeloTel likes for its customer base to regard it – as a friend.

A few Christamases ago, John took to the recording studio to create his own holiday album. With two volumes of Uncle John’s Holiday Hits now available (for free download on the project’s exclusive Bandcamp page), John continues to inject holiday cheer into everyone he knows. We encourage you to go ahead and download the two-part project if you haven’t already. Here’s hoping it makes your holidays that much more enjoyable!

Then again, the reason we feel most exemplifies the fact that MeloTel is not your normal, run-of-the-mill company is because we’re willing to work for our customers when most businesses wouldn’t. Our dedicated team won’t be in the office next week as we’ll be taking time off to enjoy the holiday season ourselves. However, MeloTel remains committed to serving our customers throughout the holidays.

Although our office will be closed for one full week, we will continue to offer 24/7/365 Urgent Network Operations Support & Monitoring to ensure that our services are always stable and available. You may report any issues that you may be having 24 hours a day by calling 1-888-MELOTEL and selecting option 3. Simply leave a message in our monitored voicemail-box and we’ll respond as quickly as possible.

Finally, we’d like to take this opportunity to wish you all a very Merry Christmas and an incredibly joyous holiday season! Thank you for another great year of your trust and support. We look forward to helping your 2017 be your best year of business yet. We are, of course, open today until 6:00pm EST. For any questions or concerns, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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