At MeloTel, we don’t consider ourselves your normal, run-of-the-mill type of business. Perhaps, it’s because we know that the VoIP-based services we offer North American business owners are second to none. Maybe, it’s because we know that our customer service practices are unbeatable. Then again, it’s most likely because we have the greatest customers in the world! And we’d like to take this opportunity to thank you for not being normal, run-of-the-mill clients.
MeloTel’s customers are among the most innovative, forward-thinking and hard working individuals in existence. We know this because we have the distinct pleasure of working closely with you on a great deal of your business endeavours. We don’t just consider ourselves your vendor, we see ourselves as your business partner. And we’re elated to know that that’s how you feel about us as well! Simply see our recent Client Spotlight blog on TK Enterprises Inc. for such a testimonial.
Perhaps, another reason why MeloTel considers itself a brand that stands out is that we’re not all about conducting business in an old-fashioned way. As you may have noticed, we’re more interested in the building of relationships than the simple making of a buck. Our Founder and CEO, John Meloche has offered up the perfect example of how MeloTel likes for its customer base to regard it – as a friend.
A few Christamases ago, John took to the recording studio to create his own holiday album. With two volumes of Uncle John’s Holiday Hits now available (for free download on the project’s exclusive Bandcamp page), John continues to inject holiday cheer into everyone he knows. We encourage you to go ahead and download the two-part project if you haven’t already. Here’s hoping it makes your holidays that much more enjoyable!
Then again, the reason we feel most exemplifies the fact that MeloTel is not your normal, run-of-the-mill company is because we’re willing to work for our customers when most businesses wouldn’t. Our dedicated team won’t be in the office next week as we’ll be taking time off to enjoy the holiday season ourselves. However, MeloTel remains committed to serving our customers throughout the holidays.
Although our office will be closed for one full week, we will continue to offer 24/7/365 Urgent Network Operations Support & Monitoring to ensure that our services are always stable and available. You may report any issues that you may be having 24 hours a day by calling 1-888-MELOTEL and selecting option 3. Simply leave a message in our monitored voicemail-box and we’ll respond as quickly as possible.
Finally, we’d like to take this opportunity to wish you all a very Merry Christmas and an incredibly joyous holiday season! Thank you for another great year of your trust and support. We look forward to helping your 2017 be your best year of business yet. We are, of course, open today until 6:00pm EST. For any questions or concerns, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"