Welcome to our very last blog of 2016! The entire MeloTel team would like to take this opportunity to wish each and every one of you a sensational 2017. Here’s hoping this coming weekend is a safe and enjoyable one. We look forward to speaking with you in the new year and, even better, working together to make your company an even bigger success than it was in 2016.
We’d also like to take this opportunity to offer our sincere appreciation to each and every one of our clients. We can’t thank you enough for the wonderful support you’ve shown us since entrusting us to be your telecom provider. It has always meant a lot to the entire MeloTel team to receive trust from North American entrepreneurs who believe that working with big-named corporations isn’t necessary in order to enjoy top-of-the-line products, services and customer service.
We’re especially thankful to our awesome clients who have generously offered up their testimonials for our website. Most recently, Windsor-based marketing firm, TK Enterprises Inc. graced us with some very kind words about their relationship with MeloTel and specifically our Founder and CEO, John Meloche. John is well-known for always taking a hands-on approach with his customers. And TK Enterprises Inc.’s Event Marketing Manager, Heidi Kaufmann has noticed.
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation,” Heidi shared, “Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since…They have traveled from Toronto to Windsor several times to be on site for installation during several company expansions. John Meloche and his team’s customer service (are) second to none. They always go the extra mile for us and have become more of a partner than a vendor in our eyes.”
We’re thankful, of course, that developing such relationships has helped for the MeloTel brand to receive a great deal of loyalty from its customers. Toronto-based National Projects is a perfect example. The company operates on a national level to provide service, maintenance and small project management services to Canada’s retail and commercial sector. One of our longest-standing clients, National Projects CEO, Fouad Shuhaiber has offered us one of our favourite testimonials.
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services,” said Fouad, “Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you!”
As you may already know, the MeloTel team is committed to offering its customers help when they need it so that their lives are made easier. That includes this past week when we’ve been out of the office enjoying the holidays. We remained available through our 24/7/365 Urgent Network Operations Support & Monitoring that allowed customers to report issues 24 hours a day by calling 1-888-MELOTEL and selecting option 3.
We will be back in the MeloTel office bright and early on Monday, January 2nd, 2017 to continue our commitment to you. Until then, have a very happy new year!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"