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April 30, 2020

Why You Should Adopt Texting As A Business Practice

Billions and billions of text messages are sent every single day. All over the world, text messaging is a common practice. And now, with the coronavirus pandemic preventing us all from having regular in-person contact with others, text messaging is more popular than ever. Naturally, it’s a safe way to communicate. By texting, you can easily keep in touch with friends, family members, colleagues, clients and co-workers without risking the spread of infection.

Grow your brand with text messages.

As a business owner, text messages provide great value. As mentioned, texts offer completely safe interactions. However, they also enable you to send direct marketing messages to the people who are most important to your business. Unlike television commercials, radio ads and even billboards, texts are hard to ignore. Because texts/SMS messages make direct connections with specific recipients, they aren’t likely to go completely overlooked.

Research has shown that the vast majority of text messages are read at least once. As well, most texts are read within three minutes of being received. What this means is that your time-sensitive promotions will get the immediate attention they deserve. Especially during these tough times, when sales can be hard to come by, you want your marketing messages to reach your target audience within seconds.

Use text messages to grow your customer relationships.

Who doesn’t own a smartphone? One of the absolute best aspects of text/SMS message marketing is the fact that the device necessary to receive your messages is used by everyone! Texting on smartphones is such a commonplace practice, it’s a wonder the communication form is not more widely used for advertising. However, it should be noted that it’s wise to not simply push your products and services on your text recipients. Your messages should focus on growing your customer relationships.

Think of your texts as the beginnings of conversations. They should be informative, but also encourage people to ask follow-up questions. The idea is to spark interest and initiate dialogues between your company and its customers. After all, growing customer relationships is a hugely important way to grow a business. By all means, use your text messages to simply check in with customers to see how they are doing during these tough times.

Step up your customer service game through texts.

Consumers love getting immediate attention to their needs and concerns. The quicker you’re able to answer questions, the happier you’ll make your customers. By texting, you are able to immediately respond to any query or concern. In other words, sending text messages lets you offer the best customer service possible!

href=”” target=”_blank” rel=”noreferrer noopener”>MeloText! As we’ve been reminding you all week long, MeloText is MeloTel’s Text Message & SMS/MMS Marketing Software Platform. The awesome service can enable you to better engage your clients, during the current COVID-19 crisis, so that you can continue to make sales. We’ve made it very easy to set up your account – simply register HERE!

For more information about MeloText, feel free to visit the MeloText website. And, as always, please don’t hesitate to call us at 1-888-MELOTEL with your questions.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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