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July 14, 2011

Why VoIP Is Right For You

It’s always good to have options, right? Even if your favourite ice cream flavour is chocolate, you might want to try strawberry every now and then. And if you doubt it, imagine your local ice cream parlour sold chocolate and no other flavours. You might find yourself missing the fact that you once had options, even if you thought you never wanted them.

VoIP telephone services give you the flexibility to manage calls in a variety of ways. Without the options that VoIP provides you, your business may miss out on important phone calls, messages and other ways to maintain contact with your clients. The standard telephone is simply not enough to run a business in this day and age.

VoIP or “Voice over Internet Protocol” allows you to have conversations with people world wide using the internet. According Elsa Wenzel on, by the year 2013, over 80 percent of businesses will be using VoIP. This is a number estimated by In-Stat after doing research on the growth of this service.

At MeloTel, we have developed a vast knowledge of VoIP and, as a result, have become leaders in the industry when it comes to connecting businesses through this great system. Especially for companies who hire staff to handle numerous calls each and every day, VoIP is quickly becoming a staple.

One of the best advantages to VoIP, as Wenzel points out, is the fact that it helps companies significantly reduce their long distance costs. By using the internet to connect to people all over the world, a business owner no longer experiences the same type of phone bills they once did.

This web-based phone service also allows you to manage data much like you would other information stored online. So, for example, some VoIP services can help you to translate a voice message into a text or email that you may read on your desktop computer or smartphone.

Essentially, VoIP can help you conduct “virtual meetings” allowing you to extend yourself way past the limitations of a standard landline telephone. As we have mentioned in previous blogs, you don’t even have to be in your office to keep your office running. No matter where you are in the world, your VoIP telephone service will keep you connected.

As always, we encourage you to give us a call, here at MeloTel, to learn more about the wonders of VoIP. We’ll happily get your company connected ensuring that you get the perfect combination of excellent customer service, a speedy set-up and the VoIP telephone connection that is best for your business.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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