With today’s rapidly advancing technologies, it’s no surprise that some people no longer listen to or leave voicemails. “I just read my texts” is often a response to the “Why don’t you listen to voicemails anymore?” question. Similarly, “I just leave texts” is the reply to “Why don’t you leave voicemails anymore?” The individuals who respond this way, however, have likely never owned a business.
“It’s a must to check voicemails,” one of our colleagues explained to us last week, “If you miss even one, you stand the chance of disappointing a lot of people. It may seem like you’re only ignoring one person, but that one person is likely to tell a bunch of others about how poorly your company treated them.” And this is why Voicemail to your Email is so important to your business!
Voicemail to your Email is one of the many amazing benefits that automatically come along with MeloTel’s VoIP-based Commercial Phone Services. It sends all of the voicemails left for you to your email inbox as mp3 files. That way, you’re able to listen to the voicemails on any device of your choosing – smartphone, tablet, laptop, PC – whatever!
One of the main benefits is that receiving voicemails as emails helps to ensure that no call goes overlooked. Being able to check your messages in a variety of ways will assist you in responding to calls more promptly. This, of course, vastly improves customer satisfaction and will end up helping your bottom line in the long run.
While social media and instant messaging are all the rage these days, make no mistake that emails are still used by businesspeople on a very regular basis. In fact, an Adobe study of over 1,000 white-collar workers in the United States found that email is still a top communication method – used about 5.4 hours each weekday!
“Multitaskers even admit to checking email while walking, driving, attending formal ceremonies, talking on the phone, working out, and even tucked into bed,” writes Kristin Naragon on Adobe.com, “All of this suggests that even though politicians and entertainers embrace staccato communication bursts, most consumers still prefer longer form, more intimate email messages when we reach out to colleagues, friends and family.”
With some phone systems, voicemails get deleted after a certain amount of time passes. However, mp3s sent in emails last as long as you’d like them to. By receiving such emails, you’re also given the opportunity to store messages of your choice in particular folders, giving you precise accounts of the correspondence you’ve had with your clients.
“Your email box is somewhat turned as a free voicemail archive if the feature in your phone system is configured correctly,” notes Yeastar.com, “This is realizable because voice attachments can be stored in the email folder in form of audio files. When email notification enclosed with audio files of voicemail is sent to your email box, you can save them after first reading and retrieve them whenever you need as long as they are not deleted.”
For information about MeloTel’s Commercial Phone Services and its many features, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"