Tomorrow, MeloTel’s Founder and CEO, John Meloche will start his annual family vacation, taking his wonderful wife Kathryn and their two sons Mark and Lukas on another exciting road trip. We’d like to take this opportunity to remind you that John will be out of the office until July 22nd but the MeloTel team will, as always, be ready to happily provide you with the excellent customer service you’re used to getting from MeloTel in John’s absence.
It’s important to us that we pass along such information because, as a smaller company, we recognize that many of our clients interact with John directly. As the name of our business may give away, we’re a family-owned business that takes pride in developing family-like relationships with the many clients who entrust us as their telecom service provider.
For those who may be used to speaking with John on a regular basis, it’s our mission to make you very comfortable with the fact that no matter who you speak to, at MeloTel, you’re in good hands. Keep in mind that if you wish to email or call John directly during his vacation, he will be responding to all messages within two to three days of his return.
Taking vacations, by the way, is actually a good business practice. In fact, industry experts recommend yearly vacations to help those who take them recharge and re-energize. As you’re likely aware from experience, running a business can really wear you out. When you take some time away from the office to be with your family and friends in a fun and relaxing environment, it can work wonders for your business prowess.
“The most obvious benefit of a vacation is the personal relaxation and lowering of stress levels, but think about how that impacts your work life once you return to the office,” says Andy Kocemba on BizJournals.com, “Most find themselves recharged and ready to run their companies with new enthusiasm. This energy pours itself into positive change and momentum within your company, and also spreads to the employees who look to you for guidance and inspiration.”
It is also worth mentioning that taking vacations speaks volumes about your team. Naturally, when you leave the office, someone must be left in charge. If you don’t feel comfortable leaving your team to handle your company’s affairs, you likely haven’t hired the right fits for your company culture. John’s willingness to trust his team members is a testament to the strength of our entire staff.
On Forbes.com, Jim Blasingame explains the important of hiring quality. “Taking time off requires being able to leave your business with a team that’s trustworthy,” he writes, “If you’re not comfortable with the idea of leaving your baby in the care of others, your instincts are probably good, but your hiring practices may not be. Part of your interview process should determine whether a prospect is the quality of individual you would trust with your company in your absence.”
Please don’t hesitate to reach out to the MeloTel team by calling 1-888-MELOTEL or using the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"