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August 6, 2020

Why It’s Time To Add A ChatBot To Your Website

Have you ever spoken with a ChatBot? Chances are that you have without even knowing it! Did you know about 85 percent of the online conversations you have on company websites aren’t with real humans? ChatBots are used by businesses of all types. It might just be time for your business to take advantage of one.

What is a ChatBot exactly?

At MeloTel, we proudly offer our own version of a ChatBot simply known as the MeloTel ChatBot or “MeloBot” for short. It is a service that is powered by artificial intelligence. It enables your website’s visitors to interact with a chat interface. ChatBots are used to provide your visitors with better experiences and to help you increase your website conversions.

Our clients have been noticing wide-ranging success after implementing ChatBots on their websites. Companies all over North America are reaping the benefits of this fantastic technology. In fact, data from Google Trends shows that over the last five years, search volume around “MeloBots” grew 19 times. Evidently, both business owners and everyday people alike are beginning to realize the value of ChatBots.

ChatBots get exceptional response rates.

Research has found that ChatBot experiences are getting 80 to 90 percent response rates. Even the least favourable experiences are in the 35 to 40 percent range. We can’t say we’re surprised. Owners of some of the biggest corporations in the world have been making use of ChatBots for some time now. Many of them believe it will be the key to the future successes of their companies.

In fact, Facebook CEO, Mark Zuckerberg recently revealed his belief that ChatBots will be the secret to the social media platform’s success over the next decade. As well, billion dollar companies like Amtrak are using ChatBots and benefitting from ROIs of 800 percent or more! It is estimated that by next year, 50 percent of all companies will be spending more on ChatBots than they do on mobile apps.

MeloTel ChatBot is the only one built for businesses of all sizes.

It helps your business to accomplish five key objections. With MeloBot, you will decrease your visitor response time; increase your conversions; improve customer service; reduce the cost of marketing; and increase your overall revenue.

Keep in mind that, when taking advantage of a ChatBot, you won’t need to depend on human sales agents to service your website’s visitors. Also note that you won’t need to lift a finger when it comes to installing MeloBot. Oftentimes, ChatBots are difficult to design, build, test and launch. But you don’t need to worry about that either. You don’t need to know a thing about coding. We take care of everything for you!

MeloTel is looking for some pioneer customers who would be interested in having us completely customize a Web ChatBot for their websites. We’re offering this service for free so we can build our portfolio of example customers. It will be displayed on the MeloTel Web ChatBot product page.

Are you ready to get started? If so, please don’t hesitate to call us at 1-888-MELOTEL.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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