We all use smartphones every day. And we all use the word “smartphone” so often that we almost forget we once called similar mobile devices “cell phones”. Of course, smartphones do so much more than those now-archaic cell phones we once used. And that’s why they’re aptly named. They truly are smart, aren’t they?
Think about it. Smartphones have replaced a long list of electronic devices we used to use regularly. Your digital camera, iPod, GPS, desktop computer and oh yeah…telephone have all been unified in these modern-day handheld devices that we practically can’t live without. So, as a business owner, if you’re only using your smartphone to make and take phone calls, you’re truly missing out on a myriad of lucrative opportunities.
Remember when seeing the person you were speaking with over the phone seemed like a fantasy only realized in science-fiction films? These days, face-to-face conversations over the internet are commonplace. And your smartphone has the ability to allow you to conduct such meetings. Apps like FaceTime, which comes with iPhones, and WhatsApp make video chats easy. Utilize them to better acquaint yourself with the people you work with.
“Need to have a talk with one of your employees but you are both in different cities or countries?” asks Simon Anquetil on Business2Community.com, “Instead of a text message, why not use your phone to host a video call? Mobile apps like Skype and Google Hangouts make it easy (and free) to have a quick video conference with someone.”
People communicate by email each and every day. It’s an excellent way to not just have conversations, but to send pictures, videos, audio files and other pertinent files relevant to your business. Of course, you don’t have to stick to your desktop computer in order to email anyone. Your smartphone is just as good a device for sending and receiving emails.
“You can configure your company’s email address to ensure that customers or prospective customers will receive a reply and customized service whenever required,” explains Connect Americas, “A prospective customer’s interest may diminish with time, so the faster you reply to their queries the more likely you are to close a deal.”
We all know that smartphone users send text messages on a regular basis. You’re surely no stranger to texting. But did you know that texting is being used as a top source of business advertising? MeloText is MeloTel’s new Text Message & SMS/MMS Marketing Software Platform. It allows business owners to grow their mobile audiences, better engage with clients and increase sales.
MeloText also lets you capture leads anywhere! You can do so via text message, QR code or web form. The service lets you reach members of your target audience in an instant, enabling you to both gain new customers while staying connected with those who currently support your brand.
It couldn’t be easier to set up your account – register HERE! For more information about MeloText, feel free to visit the brand new MeloText website. And, as always, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"