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November 19, 2019

What Makes Voicemail To Your Email Such A Beneficial Feature?

“It’s awesome! It made me realize just how many messages I overlook. Nearly every time I check my email, there’s a new voicemail waiting for me. Clicking the play button to listen makes it so easy to access the information I need to quickly help my clients. I’m so glad I have this service now.”

The above transcription is from a conversation we had with one of our newest clients yesterday. She was elated to tell us how much she enjoys having Voicemail to your Email as one of the automatic features that come with MeloTel’s cloud-hosted Commercial Phone Services. With this feature, all of your voicemails can be sent to your email inbox as mp3s, making it a lot easier to get to them and respond to your clients.

It can significantly improve your response times.

In many cases, customers determine their levels of satisfaction by the response times of the companies they do business with. In today’s world, a company that takes 24 hours to respond is actually taking too long. For the most part, immediacy is expected in today’s world of customer service. By receiving voicemails in your email inbox, you’ll have much quicker access to the messages you may have otherwise missed.

“I’d find myself sometimes going days without checking my voicemails,” our new client admitted, “I guess the notification of having a voicemail (on your phone) doesn’t necessarily alert you to its importance. These emails though, they let me see who called before I check the message and pretty much remind me that they need to be checked. I don’t know, I just find it so much easier to check my voicemails this way.”

It will greatly improve your record keeping.

Voicemail to your Email is an excellent tool for record keeping. Because each voicemail becomes an mp3, you are able to save and store all of your voicemail files in folders of your choice. Categorize your messages by urgency or by industry – it’s totally up to you. File all messages away in a neat and orderly fashion in order to revisit them at a later date. Of course, you can also easily attach these mp3s to other emails in order to pass messages along to appropriate parties.

“Right now, I have a few folders already set up on my computer. I’ve basically made one for each of my clients so I can keep tabs of the messages I’ve been sent. If I need to re-listen to them, I know exactly where to go instead of sifting through my voicemails on my phone the way I usually would. It definitely makes for a more efficient way to get the information I need to help my customers.”

It is just one of many cool features!

Of course, Voicemail to your Email is far from the only automatic feature you get with MeloTel’s cloud-hosted Commercial Phone Services. You also get Call Waiting, Caller ID, Conference Calling, Call Transfer, Incoming Call Routing, Custom Hold Music, Out of Office Options and The MeloTel VoIP Panel.

To take advantage of these features right away, please don’t hesitate to call us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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